Job Description

Who We Are



For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement



The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
:
Temp contract - Feb.-April 2026
M-F 4pm-12am
Location: 50 Estate Dr., Scarborough, ON.
POSITION PURPOSE SUMMARY:
The Intake Worker is responsible for delivering exceptional direct support, assistance and encouragement to Maxwell Meighen Centre clients and residents. The accomplishing of the Salvation Army's mission starts with the Intake Workers' ability to provide the clients and residents with the resources they require. It is imperative that the incumbent align the delivery of their services with the core values by committing to a high standard of excellence and treating all staff, clients and residents with respect and dignity. The Intake Worker provides a safe and secure environment for client, residents and visitors.
ACCOUNTABILITIES:
Service Responsibilities:To complete admissions of Clients to, and discharges from the Hostel To take basic information for intake, orientate new client to rules, regulations, schedules as well as available services. To complete triage for new clients or those who have not been triaged in the last (3) months. To perform all clerical duties, make logbook entries, and fill in all required forms. To sort and process mail daily, stamp and place mail in mail boxes, register cheques in cheque binder, distribute mail and have clients sign for cheques, check ID before giving out the mail. To assist with supervision of clients. To provide support, assistance and encouragement to clients. To make referrals to counselling, administration, pastoral care or programming. Bag and tag residents belongings when necessary. To do appropriate rounds of the centre for the 11:00 p.m. and 1:30 a.m. bed checks and register all Beds not used (BNU's). Arrange for wake-up calls for clients who request the same. Complete final rounds of the building to make certain that all dormitory beds have been cleared and the rooms are locked and secured at 8:00 a.m. Do hourly rounds of MMC and sign-off on rounds. Maintain a presence in the Hostel Atrium when assigned and participate in programming with the clients. To monitor the Computer Lab when assigned to do so.

Organizational ResponsibilitiesAttend all authorized seminars, staff meetings and training sessions as required. Adhere to standards that are consistent with the values and philosophy of the Salvation Army and the Maxwell Meighen Centre. Read and follow the policy and procedures of the Maxwell Meighen Centre and adhere to the Shelter Standards when dealing with the client, residents and staff. Make suggestions that will improve efficiency, working conditions or procedures of the department and the Centre.

Professional ResponsibilitiesDependability - Relied upon to complete tasks and be punctual in your attendance at the centre. Cooperation - Willingness to be a team player. Willing to accept change in procedures, process, responsibility and assignments. Initiative - Demonstrate the ability to think and act independently. Originate innovative ideas and methods to improve your performance or complete tasks better. Work Environment and Safety - Maintain a safe and pleasant work place by following the safety regulations and actively contributing towards a safer workplace.

Perform other related duties as required.
EDUCATION, EXPERIENCE, QUALIFICATIONS, CERTIFICATIONS, SKILLS:Post-Secondary Diploma in Social Work, Addictions, Counselling or related field(s). Certification in First Aid/CPR, and Non-Violent Crisis Intervention. Alternative combinations of education and experience may be considered.

Experience and Knowledge Requirements:Minimum of 2 years related work experience.

Skills and Capabilities:Good interpersonal skills. Fluent in written and spoken English. Second language an asset. Good computer skills with working knowledge of Windows. Good clerical skills. Ability to function as a team member. Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening. Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:
The target hiring range for this position is $27.81 to $28.21 with a maximum of $28.61.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.