Job Description

We are looking for an intake specialist who has experience working in a busy criminal law office, for the important role of ensuring friendly, prompt, professional and efficient first contact with our firm. Start date would be immediately upon hiring.

The main and most important function of this role is responding to online and telephone inquiries in real-time, assisting our current intake and customer service team with potential new clients, and scheduling consultations for our lawyers and/or paralegals. Working hours for this role are 8:00 AM to 5:00 PM Monday to Friday, with an hour lunch (paid 40 hours). Someone with good organizational skills, exceptional telephone skills, accuracy in recording and providing messages is an excellent fit.

The ideal candidate will have familiarity with Word, Westlaw, Excel, Zoom, Google suite of applications, and law office management software such as PracticePanther, Clio, Amicus or Abacus.

Our ideal candidate will be ready to assist in every aspect of assisting our clients and instilling confidence in our firm during the intake process.

Though this is not a virtual job, support and supervision are predominantly remote, so an ideal candidate must be self-starter, have ambition and direction, and be highly organized.

The ideal candidate will have excellent soft skills, pleasant phone manner, and a commitment to exceptional client experience.

The ideal candidate is a team player that adds value in their collegiality, energy and daily attitude.

The anticipated wage would be $ 22-25 an hour depending on experience, with a 40 hour week. The start date is immediately upon hiring.

Please reply to this posting with your resume and cover letter.

Salary: $22-25 per hour depending on qualifications and experience

Job Type: Full-time

Additional pay:

Bonus pay

Overtime pay

Schedule:

8 hour shift (hours listed above)

Overtime

Experience:

legal assistant: 1 year (preferred)

Work Location: In person in our Oshawa Office (parking included)

Job Type: Full-time

Pay: $22.00-$25.00 per hour

Benefits:

Company events Flexible schedule On-site parking Paid time off Store discount
Experience:

legal assistant: 1 year (preferred)
Work Location: In person