Job Description

Sydney Barnes 3:12?PM (10 minutes ago)to All

Intake and Service Needs Manager

(Permanent, Full-time)

Desired Qualifications:

Strong understanding of Indigenous concepts of care and support. Bachelor's degree in a relevant field (e.g., social work, social justice, Indigenous studies, health related and/or a combination of pertinent experiences in these area) 5+ years of management experience, in a non-profit organization. Knowledge of Community Living Disability Services (CLDS) funding model and guidelines Solid knowledge of disabilities, developmental disorders, and mental health issues. Proven ability to deliver person-centred services addressing physical, emotional, intellectual, and spiritual wellness.

Job Responsibilities:

Coordinate new referrals and intakes submitted to Oshki-Giizhig. Ensure timely and effective participant service setup. Act as the primary point of contact for new inquiries. Meet with participants, families, and collateral contacts to introduce them to the services provided by Oshki-Giizhig, including driving to meet participants, their families, and collaterals in the community. Establish a strong relationship with new participants and collaterals, to ensure they are connected to the necessary support. Provide guidance to staff in navigating government processes and protocols to secure resources and services for participants. Identifying potential areas of service development both internally and throughout the community. Collaborate with CLDS and key government and community agencies including social services, health, education, child welfare, private non-profit organizations, justice, and Employment and Income Assistance (EIA) to ensure seamless service delivery and comprehensive support for participant needs. Familiarize oneself with CLDS funding guidelines for Oshki-Giizhig's services and tailor proposals to fit within guidelines, based on information obtained during intake assessment and file review. Advocate for funding that meets the needs of the participants we support. Collaborate with the housing and outreach team to determine availability of services and best fits for service. Maintain and track records of participants' funding for placements within the agency. Collaborate with the finance team to ensure that invoices match with services provided.

Additional Requirements:

Criminal Record Check, Adult Abuse Registry Check, Child Abuse Registry Check. Driver's Licence and access to transportation.

As an Indigenous employer, we encourage First Nations, Inuit, and Metis applicants to self-declare when applying.

Annual Salary:

$60,000 - $70,000

Application Deadline:

October 1, 2025 @ 4:30 pm

Anticipated Start Date:

TBD

Please submit Cover Letter & Resume to:

Sydney Barnes

Human Resources Manager

Sbarnes@oshki-giizhig[dot]org

Job Types: Full-time, Permanent

Pay: $31.00-$36.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Extended health care Life insurance On-site gym RRSP match Work from home
Work Location: In person