Job Description

Integris Insurance Services is growing and is looking for a dynamic and enthusiastic Insurance Representative to join the team at our Prince George 5th & Central Branch!



The ideal candidate is passionate about delivering exceptional customer service, adept at multitasking, and skilled in prioritizing tasks effectively. We're seeking candidates with 6 months to 2 years of experience in both customer service and the insurance industry, currently holding a Level I License. Experience in Auto/ Home/ ICBC and commercial insurance is preferred.



We welcome applicants new to the insurance industry who are willing to obtain insurance licensing wishing to pursue a career as an insurance professional, as we're prepared to provide the required training for motivated candidates.



Joining Integris means being a part of a dynamic and forward-thinking company that is committed to helping our clients protect their assets and achieve their financial goals. We take pride in our work and are always looking for individuals who share our enthusiasm and motivation

Salary

range for a Level 1 Insurance Representative: $23.00 to $28.00 per hour.

Salary

range for an Insurance Trainee Administration Assistant: $20:00 to $23.00 per hour



In addition to base salary, our total rewards, includes:

Total Rewards

: We provide employees with a comprehensive compensation package beyond the base salary, including:


Employer paid pension plan. Generous paid time off options to foster work-life-family balance Extended health & dental benefits Time off for Volunteering Vision Care Short-term and Long-term disability insurance

Main accountabilities include

Member Servicing

: Assist members with insurance needs, process transactions, resolve account errors, balance daily cash, and book appointments as needed. Refer complex issues to the appropriate staff.

Service & Sales

: Identify client needs, provide basic insurance information, cross-sell products, promote credit union services, and meet sales and referral goals.

Product Knowledge

: Manage auto insurance, licensing transactions, ICBC batching, and personal lines tasks, including renewals, endorsements, cancellations, and changes.

Support & Back-Up

: Post payments, order supplies, provide administrative support (e.g., filing, mail, deposits), maintain inventory, and ensure the branch and surroundings are organized.

Teamwork

: Collaborate effectively with colleagues and contribute to a positive team environment.

Technical Knowledge & Application

ICBC Applied Systems EPIC Basic Word & Excel E-mail

Personal & Professional

CAIB 1 or Fundamental of Insurance Level 1 License and Completion of Autoplan Essentials course within 6 months of hire is required We welcome applicants new to the insurance industry who are willing to obtain insurance licensing and want to pursue a career as an insurance professional, and we're prepared to provide the required training for candidates.
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Experience

Preferred1 - 3 years: Customer Service 1 year(s): Insurance
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Licenses & Certifications

PreferredCAIB 1
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Behaviors

RequiredDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest
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Motivations

RequiredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities: Inspired to perform well by the chance to take on more responsibility * Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business