Job Description

At

FENA

we believe that a great employee contains our core values and focus - To give our clients friendly and personal service while ensuring their families and possessions are protected when "Stuff Happens!". Founded in 2006, FENA Insurance Solutions Inc. has become a leading property and casualty insurance brokerage in the region.

We are looking to hire an experienced goal-oriented CSR with at least two or more years' experience for our Commercial Lines division to help give our clients the best experience possible. We offer competitive wages, benefits and a positive work environment.

Along with a positive outlook the individual that joins our team will be responsible for but not limited to the following duties:

Essential Job Functions

Create a positive client experience by understanding and meeting the customers' needs Processing and reviewing renewal / endorsements / re-marketing Assist clients through the claims process Deliver excellent service by responding to all client inquiries accurately and efficiently Contribute to team success by consistently leveraging knowledge and sharing best practices Building relationships in a dynamic culture with insurers and underwriters

Requirements

RIBO License is required Minimum of 2 years Commercial lines experience Proficient with Microsoft Office-Outlook, Excel, Word Highly developed customer service skills Strong written and verbal communication skills Excellent organizational and interpersonal skills Ability to work well under pressure with minimum supervision
Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Licence/Certification:

RIBO License (required)
Work Location: In person