Job Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is clerical work of some variety and moderate complexity in processing requests for information and police reports for insurance and legal purposes. An incumbent will search files, select the appropriate information and ensures compliance to legislative acts on release of information, bills requester for copies of police reports, receives and acknowledges payment and forwards to Finance Department. Prepares and maintains a variety of files, forms, receipts, monthly billings, statistics, reports and other material manually or using a computer terminal; operates PIRS computer terminal; prepares routine correspondence related to the work performed. An Insurance Clerk provides information to a variety of internal and external contacts related to the work performed; exchanges information with a wide variety of external law enforcement and related agencies. Performs related duties as required.

Qualifications include Completion of Grade 12 including or supplemented by commercial courses, plus sound related experience preferably in a police department, or an equivalent combination of education and experience. Considerable knowledge of the functions, policies, and procedures governing the operations of the detachment as related to the work performed. Sound knowledge of the methods, practices and procedures used in assessing information from PRIME and CPIC. Ability to deal effectively with internal and external contacts and to apply sound judgment in providing assistance and explaining specific rules, regulations and procedures. Ability to operate CPIC and PIRS computer terminals and related equipment. Ability to work under general supervision. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.

Special Notes: Subject to the Letter of Understanding dated January 28, 2015; CUPE 23 Inside Division Collective Agreement

Please apply online by June 21, 2023.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

City of Burnaby