Job Description

Job Posting Title Instructional Design Support (5 vacancies)

Job Category FIR Service Delivery

Language Requirements Bilingual / Bilingue

English and French are required / Le franaais et l'anglais sont requis.

Posting Start Date 2022-10-18

Posting End Date 2022-11-07

Job Grade ATP-5

Pay Range $62,462 - $78,076

Job Summary The main role of the Instructional Design Support is to support the development, maintenance and production of training documentation in accordance with the appropriate specifications as outlined in the ATS Learning Governance framework. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.



Current vacancies can be located at one of the following locations:

• Moncton ACC
• Gander ACC
• Montreal ACC
• Toronto ACC
• National Capital Region (Ottawa)
• Winnipeg ACC
• Edmonton ACC
• Vancouver ACC

There are three permanent positions (all Bilingual imperative) and two 12-month Temporary positions (1 Bilingual imperative and 1 English).

Note: Area of selection will be local for each vacancy.

Key Accountabilities:

• Collaborates with, prepares for and conducts interviews with the technical and educational Subject Matter Experts (SMEs) to obtain information / clarification on relevant courseware content materials.
• Copy, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, composition and conformity with departmental and company style and language.
• Provides advice and expertise on editorial matters to clients, and translation services.
• Collaborates with graphic artists and SMEs to adhere to design specifications.
• Recommends and implements documentation standards and publishing best practices, including deployment and distribution methods.
• Develops, organizes and maintains an electronic document library, which includes standardized templates, courseware, and historical documents.
• Prepares, posts, and maintains information on appropriate website(s).
• Assists in the research and analysis of internal / external e-Learning training environments, conducts needs analysis initiatives, writes / rewrites, edits and ensures quality control on the content and relevancy of a variety of ATS Learning materials (print, web, tablet, computer-based training) for program and departmental managers, to ensure delivery of effective training products.
• Assists in external environmental research and analysis to identify emerging ATS Learning, e-Learning, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program.
• Liaisons with external organizations to probe for information exchange.

Education/Occupational Certification:

• Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

Experience:

• Experience analyzing student learning needs and developing training materials.
• Experience writing and editing documentation for adult learners.
• Experience with template standardization, updating documents, and management of training and development resources.

Knowledge:

• Knowledge of current adult education theories.
• Knowledge of theories, principles and practices associated with communications, including writing, editing, publishing, multi-media product planning, development, evaluation and quality control; of IM/IT methods, including Web site design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA ATS Learning communications products.
• Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
• Knowledge of MS Office and desktop design / publishing software.

Abilities:

• Excellent verbal communication and writing skills, including grammar, spelling and composition.
• Demonstrated ability to convert complex technical information into clear, concise, plain language.
• Ability to adapt to changing priorities; work under minimal supervision; work in a team and individual settings; and handle multiple concurrent tasks.
• Ability to establish rapport and maintain effective working relationships with colleagues.
• Ability to recognize patterns, organize ideas and visualize end products.

Personal Suitability:

• A motivated self-starter, effective interpersonal skills, strong team building skills, demonstrated initiative, who seeks excellence, displays a positive attitude and is service and goal oriented.
• Initiative, judgment, reliability, discretion, decisiveness and tact.
• Strong research skills including gathering and organizing information from multiple sources.
• Excellent attention to detail.

Working Conditions

• Work location is as listed above for each vacancy.

Note: Area of selection will be local for each vacancy

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADAaEUR(TM)s Drug and Alcohol policy.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society.

NAV CANADA is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require.

We thank all applicants for their interest; only those selected for an interview will be contacted.