Job Description

Bilingual In-Store Advisor, Whirlpool Program

Acosta is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Acosta, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.

What will you do?
As a Bilingual In-Store Advisor (ISA) you will be a member of our dedicated Whirlpool Program. You have a passion for customer service and thrive in being out in the field, building relationships with Trade Partner Retail Sales Associates (RSAs). You will accomplish this through effective merchandising, educating RSAs on Whirlpool Central and effective placement of POP.

Responsibilities:

• Execute coverage plan within assigned territory
• Maintain knowledge of Whirlpool\xe2\x80\x99s products and services and stay up to date on the latest product and service developments.
• Conduct full floor audits using required technology
• Complete POP placement within assigned territory
• Weekly Price Audits
• Educate and deliver Whirlpool key messages
• Maintain Floor Models on selling floor by cleaning, ordering missing parts, promotions listed and correct POP placement
• Assisted selling
• Provide feedback from the field (captured in reporting system)
• Other responsibilities as required

Qualifications

• Post-secondary education, preferred
• Experience working with major appliances and/or retail selling strongly preferred
• Natural ability to quickly establish rapport with others and be the \xe2\x80\x9cTrusted Expert\xe2\x80\x9d on Whirlpool\xe2\x80\x99s Products and Services
• Excellent communication skills
• Proven ability to multitask and stay organized
• Ability to learn new computer applications
• Flexibility to work all shifts as required, including some evenings and weekends
• Available to travel 40% of role
• Must have a valid Driver\xe2\x80\x99s license & Vehicle
• Must be Bilingual - French & English

We are looking for someone who:

• Likes being out, in store, talking to people and genuinely enjoys helping others
• Has excellent communication skills
• Enjoys discovering or learning something new
• Thrives in a fast-paced environment and embraces change
• Experience in Retail Sales, Customer Service or Hospitality is an asset

Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US:

Canada:

#AcostaServices

Mosaic