Job Description

Location: Halifax Stanfield International Airport

General Responsibilities

Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.

In this role you will be responsible for providing "best in class" customer service to Hertz Dollar Thrifty customers from both the leisure and business markets. Candidates must have excellent interpersonal, problem solving and verbal communication skills, and must be able to work in a stressful face-to-face customer service environment, often standing for long periods of time. Must be able to "flex" into other job classifications.

Checking in with customers upon returning of their rental vehicle. Providing top customer service skills to get the customer to their next destination seamlessly.

This is a full-time position and candidate must be able to work flexible shifts including evenings, weekends, holidays and overtime when required

Mandatory Requirements

Job Qualifications:

Secondary School Diploma / GED

Previous customer service experience Ability to work in an fast paced environment with a variety of tasks Ability to demonstrate professionalism, enthusiasm and outstanding communication skills Detail oriented Flexibility to work days, nights, weekends and holidays Computer literate

Valid Driver's License and excellent driving record

Job Types: Full-time, Permanent

Pay: From $16.25 per hour

Additional pay:

Bonus pay Overtime pay
Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekends as needed
Application question(s):

Are you at least 20 years of age or older? Will you now or in the future require work sponsorship for employment visa status?
Experience:

customer service: 1 year (preferred)
Licence/Certification:

Nova Scotia drivers license (required)
Work Location: In person