Job Description

Inside Sales Representative/Senior Inside Sales Representative

Nedco is a 100-year-old leading electrical distributor in Canada, committed to high quality and customer service. The company's dedication to value and ongoing training empowers their teams to provide quality solutions to customers and exceed their expectations.

Role Description

This is a full-time on-site role for an Inside Sales Representative located in Vaughan, Newmarket or the Toronto area. (3 vacancies)



The Inside Sales Representative (ISR) is responsible for promoting products and services to customers.


The ISR is accountable for responding on a timely basis to customer enquiries, making outbound calls to

potential customers and preparing customer quotes. He/she is also responsible for preparing small order

quotes on urgent contracting jobs; offering product knowledge to customers and expediting orders in a

quick and effective manner.



Other duties assigned may include providing assistance to the warehouse and counter areas as

well as at other company events.

Qualifications

Communication

- Excellent verbal and written communication skills. An ability to write routine
reports and correspondence to customers, speak effectively over the telephone to customers

providing appropriate products and services

Listening

- Practices attentive and active listening; has the patience to hear people out; accurately
restate the opinions of others even when he/she disagrees.

Learning

on the Fly - Learns quickly when facing new problems; is a relentless and versatile learner;
open to change; analyzes both successes and failures for clues to improvement; experiments and will

try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and

the underlying structure

Attention to Detail

- Detailed oriented, able to multi-task and prioritize work with limited involvement
from others
2-5 years experience in the Canadian Electrical Industry Detail-oriented and organized Computer software skills emphasizing Excel and AS400 * Excellent customer service skills. Willing to go above and beyond to ensure customer needs are met