Inside Salesperson
Edmonton, AB, Canada
Job Description
Inside SalespersonStatus: Regular, Full timeLocation: Edmonton, AlbertaReporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.MAIN RESPONSIBILITIES:
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer\'s inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
- Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
- Excellent communication and organizational skills;
- Product knowledge;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
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Job Detail
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Job IdJD2346976
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdmonton, AB, Canada
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EducationNot mentioned