EHN Canada is the nations largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ehncanada.com Position Overview: With inpatient substance abuse and mental health treatment centers throughout the country, EHN Canada has a wide market presence which includes brand recognition, referral relationships, previous clients, advertising, and search engine optimization. This generates inbound interest from potential new clients seeking mental health services via phone calls, chats, and emails. These inquiries funnel into the admissions department located at the corporate office in Midtown Toronto. The Inside Sales Representative manages this high inbound volume of inbound inquiries with a professional consultative sales process - actively listening to callers, assess their situation, and determining the suitability of EHNs treatment centers. Additionally, the position manages an active pipeline of inquiries and works with medical and clinical staff for admissions approval. The Inside Sales Representative is also responsible for leading the admissions departments production via advanced sales skills, innovating sales strategies, identifying opportunities for process improvement, servicing strategic relationships, and leading by example. They work directly with admissions, business development, and facility leadership in the following areas - expediting admissions, removing admissions barriers, testing new technology, testing new sales methods, testing new processes, and serving key referent relationships. Success in this position hinges on excellent communication skills, compassion, strong customer service abilities, self-motivation, and a collaborative approach to teamwork. Reports To: Admissions Manager Key Responsibilities:
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