Job Description

Fountain Tire Kelowna is searching for a friendly and dedicated individual to perform Insides Sales duties.

As part of the front-line staff, the Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire service and tire requirements. Your duties will include:

Greeting and communicating with customers on all aspects of repair

Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.

Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.

Scheduling customer appointments for tire and mechanical service.

Recommending tire service, specialty tire service, wheel and mechanical service to customers.

Ensuring that all products are billed accurately to the customer.

Completing proactive calls to customers to determine their satisfaction level with the service received.

What does it take to get on track?

Previous experience in the automotive aftermarket industry or a passion for automotives

Excellent customer service and time management skills

1 to 2 years of retail Customer Relations and or Customer Service

Strong interpersonal skills with ability to build a team and work as a team * Ability to work well under pressure in a fast paced, ever changing high-volume environment

Valid driver\xe2\x80\x99s license

What do we offer? At Fountain Tire, you\xe2\x80\x99ll have a great place to work:

• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services
• Health, Dental and Vision Benefits and RRSP Matching Program
• The opportunity to enter our management training program to become a store Manager/Partner

Interested and qualified candidates are encouraged to apply in store (2765 Highway 97 North) or online today!

Fountain Tire