Job Description

Company presentation

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Entity and activity description

Air Liquide's ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy. The company's customer-centric transformation strategy aims at profitable, regular and responsible growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide. Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Air Liquide's revenue amounted to more than 20 billion euros in 2020. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, EURO STOXX 50 and FTSE4Good indexes

Missions and Responsibilities

This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric individual! As front line customer service in our retail stores, you will have the opportunity to:

• Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions.
• Receives and processes customer orders (phone, email in, fax, etc)
• Prepares customer quotes and negotiates pricing.
• Provides support to the local account executives for back-office activities.
• Does post-sales follow-up to ensure customer satisfaction
• Organises the display of products in the store
• Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers.
• Work in a clean and organized environment by maintaining our product displays
• Get to know our customer base at the showroom level, learn about our products and receive mentorship from your colleagues and managers to grow your advancement opportunities!

Competencies and Profile

• + 1 year in a retail/industrial sales environment
• Knowledge of welding processes and products is an asset but not mandatory
• Good knowledge of computer systems and google suite
• Secondary diploma
• A positive attitude and customer service focus
• Forklift experience would be an asset as well, but not required
• Ability to lift 50lbs and roll cylinders when needed.
• Being bilingual (french/english) is an asset but not mandatory
• Promoting and Achieving Safety
• Anticipating and Dealing with Changing Environment
• Caring about establishing and developing business relationships with our repeat customers
• Communicating with Impact
• Teamwork
• Managing Personal Efficiency and Competing Priorities

Additional information

Thank you for your interest. Please note that only applicants selected for an interview will be contacted. For more information on our company, visit us online at www.airliquide.ca or our career page at .

Air Liquide Canada adheres to an employment equity program and strives to create a stimulating and open workplace that fosters fairness, respect and diversity.

In accordance with our Accessibility Policy, accommodations will be made, where possible, when candidates with disabilities make their needs known in advance.

At Air Liquide, we value the health and safety of our customers, patients and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19 and all future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status.

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