Job Description

DUTIES AND RESPONSIBILITIES

Responding to inquiries and processing incoming calls and orders Contacting current customers and identifying new products and potential up-selling Entering orders into the system Sourcing materials for customers when currently not in stock Maintaining knowledge base on current products and learning about new products Providing product information, pricing quotations, and follow-up on quotes Developing and maintaining positive customer relationships Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service Supporting Counter Sales and handling returns as required Working closely with others to ensure customer needs are met Other duties as required

SKILLS AND COMPENTENCIES

Exceptional customer service Ability to warm up and develop instant rapport with potential customers Ability to develop long-term relationships and generate referrals from your customers Excellent interpersonal & communication skills, both verbal and written Impeccable organizational skills with attention to detail Time management & multitasking skills to serve several customers at the same time Strong networking skills, outgoing personality Excellent computer skills (Word, Excel, Email) Self-motivated; able to function effectively both independently and as a member of a team Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum grade 12 education

required

Minimum of two years' sales experience (counter sales, inside sales or outside sales)

required

Post-Secondary courses in Electrical

preferred

Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public Knowledge of the electrical industry or a background in electrical products would be considered an

asset

, including - lighting, wiring devices, distribution, and motor control

Final candidates will be required to undergo an

assessment and

security screening

, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.



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Education

Required* High School Diploma or better in Other