Job Description

Join us at PRO-BOX Moving and Storage Solutions, an Alberta-based provider committed to delivering innovative and sustainable storage solutions through high-quality shipping containers.

••What Makes PRO-BOX Unique• •

At PRO-BOX, our mission is to empower businesses and individuals with flexible, reliable, and cost-effective options tailored to their unique needs. We are committed to delivering exceptional customer service, preserving the highest standards of quality, and contributing to a greener future by promoting the reuse and repurposing of shipping containers.

We are seeking exceptional Inside Sales/Service Representative (Storage Professionals) to work in-office out of our Calgary location. This is a full-time role, offering 40 hours per week, and is ideal for individuals with outstanding communication skills, a passion for customer service, and a natural talent for problem-solving. If you are enthusiastic, love helping others, and thrive in a dynamic environment, we invite you to be a part of our mission!

••Primary Responsibilities• •

- Coordinate deliveries, pickups, and moves of Pro-Box units.

- Provide expert advice and information on storage solutions.

- Stay knowledgeable about Pro-Box products and services.

- Deliver exemplary customer service to clients, drivers, and suppliers.

- Nurture relationships with existing clients.

- Assist with other sales and administrative-related duties as required.

- Maintain and file accurate paperwork, records, and reports.

- Secure confidential files.

- Keep the office space efficient and clean.

- Exhibit a positive work ethic, attitude, and professional image at all times.

- Align work practices and interactions with corporate values.

- Must have own transportation, no public transit is available.

- Assist walk in customers

••Experience and Qualifications We Are Looking For• •

- Minimum Education: Grade 12

- Two or more years of direct work experience in customer service preferred

- Previous experience in the portable storage industry is considered an asset

- Social Media Management experience, experience with transport and heavy equipment operation will be considered an asset

- Proficiency in computer and communication skills (Phone, Email, Outlook, Word, and Excel)

We thank all the candidates who are interested in the position. Only selected candidates will be contacted to move forward in the selection process.

••Required Skills/Core Competencies• •

••Accountability• • Embrace personal ownership and responsibility for the quality and timeliness of work.

••Adaptability• • Respond gracefully to changing conditions, priorities, technologies, and requirements.

••Analytical Thinking• • Employ systematic, logical reasoning when addressing problems.

••Communication• • Convey information effectively, both verbally and in writing.

••Decision Making• • Make well-informed decisions that support the organization's objectives.

••Networking and Relationship Building• • Cultivate constructive, professional relationships with customers and colleagues.

••Planning and Organizing• • Estimate task difficulty and duration accurately, setting goals to achieve them.

••Problem Solving• • Leverage logic and analytical methods to find realistic solutions.

••Results Orientation• • Focus on achieving desired outcomes.

••Service Orientation• • Provide superior service to both internal and external customers.

••Teamwork• • Collaborate with others to reach common goals, fostering a strong team environment.

PFI is committed to create an inclusive, diverse, equal and accessible environment for all employees.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person