Job Description

JOB POSTING #917065

Position: Inpatient Program Assistant
Site: Bickle Centre, Toronto Rehab
Department: South 5 CCC
Reports to: Manager, Program Services
Scale/Grade: A0 05
Salary: $21.07 -$26.34 per hour(Commensurate with experience and consistent with UHN Compensation Policy)
Hours: Varies Shifts; Days
Status: Casual

University Health Network (UHN) is looking for an experienced professional to fill the key role of Inpatient Program Assistant in our South 5 Complex Continuing Care Department.

The Energy of the City. The Rewards of a Great Career.

The University Health Network, where \xe2\x80\x9cabove all else the needs of patients come first\xe2\x80\x9d, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of \xe2\x80\x9cTransforming lives and communities through excellence in care, discovery and learning\xe2\x80\x9d, the University Health Network (UHN), Canada\xe2\x80\x99s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

A leader in adult rehabilitation and complex continuing care, the Toronto Rehabilitation Institute brings together innovative patient care, groundbreaking research and diverse education to help people overcome or recover from disabling injury, illness or age-related conditions.

JOB SUMMARY

The Program Assistant communicates effectively with patients, the different areas within the Hospital and external agencies as required. Principle responsibilities include: performing reception duties and responding to a variety of inquires within Toronto Rehab, external agencies and the community; typing, filing, photocopying, faxing, ordering and maintaining office supplies; ensuring admission/discharges/transfers are input into the ADT system on same day as occurrence; filing of appropriate information into patient\xe2\x80\x99s health record as per protocol; ensuring charts and contents are in good order; booking and coordinating accurately and efficiently patient\xe2\x80\x99s appointments; compiling and entering program service statistics and data; maintaining an accurate and confidential filing system; preparing reports including letters, memos, agendas, meeting minutes; organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately; scheduling staff duties as assigned; providing administrative support to Manager(s) as needed; providing coverage and assistance to other program administrative positions as required; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.

QUALIFICATIONS:

• Community College with recognized Office Management Certificate or equivalent, Basic Accounting and Medical Terminology
• Minimum of two years relevant experience; experience in Complex Continuing Care service provision an asset
• Excellent computer skills: MS Word, Excel, PowerPoint, Outlook, Calendar
• Working knowledge of telephone system, photocopier, fax machine, printer and various other office equipment; working knowledge of PC back-up procedures
• Excellent time management and organizational skills; ability to work under pressure, effectively prioritize workload and manage competing priorities
• Strong customer service orientation
• Excellent verbal, written and interpersonal communication skills
• Ability to function well independently and in a professional manner
• Demonstrated ability to maintain confidentiality
• Detail oriented, dependable, mature and flexible, with initiative and capacity to handle a variety of complex tasks simultaneously
• Willingness to implement new initiatives as required
• Excellent attendance history
• Must be proficient in English
• Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED DATE: April 6, 2023 CLOSING DATE: April 13, 2023

If you are interested in this position, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

University Health Network