Infrastructure Operations Supervisor

Montreal, QC, Canada

Job Description

Company Description

Technicolor Creative Studios is a creative technology company driven by one purpose: The realization of ambitious and extraordinary ideas. We inspire creative companies across the world to produce their most iconic work. Our award-winning teams of artists and technologists partner with the creative community across film, television, animation, gaming, brand experience and advertising to bring the universal art of storytelling to audiences everywhere. No idea is too ambitious for us to create to an incredibly high standard. Technicolor Creative Studios provides world class production expertise in Film, Episodic, Gaming, Advertising and Experiential Marketing. Our global network of studios includes MPC Film, Episodic & Advertising, Mikros Animation and The Mill.



This role reports to the Infrastructure Operations Lead, Montreal. We seek to appoint an Infrastructure Operations Supervisor to manage the local site and lead a team of Systems Engineers, handling team management duties such as:

  • Project Management
  • Task Triage
  • Asset Management
  • Mentorship
  • Jira Management
  • Escalations
  • Code review
This is a varied role that includes liaising within our Global Technology group, managers, and other visual effects departments. It is important applicants are resilient, proactive and know how to work cohesively as part of the bigger picture. If you like the idea of leading a group of highly motivated technology specialists and running a very busy department, we want to hear from you.

This role is ideal for people interested in a managerial role within technology

Responsibilities
  • Manage day-to-day site's operations
  • Supervising a team of systems administrators and support system operations
  • Mentoring and coaching junior/mid systems administrators
  • Creating documentation and leading training
  • Ticket triage - dispatching and prioritizing tickets from ticket-tracking system
  • Keeping track of and managing assets inventory for Software & Systems Departments, and Expiry Calendar
  • Coordinating, creating, and executing transfer plans with department managers and systems administrators
  • Maintaining a communication rapport with vendors and tracking items to ensure they were properly received and recorded
  • Facilitating information flow across teams, departments, and projects
  • Scheduling project tasks and coordinating their dependencies
Qualifications
  • Prior experience in a systems administration or devops role, with prior leadership experience strongly preferred
  • Experience within a deadline driven environment
  • Strong Project Management and Scheduling skills
  • Clear confident communicator
  • Organized and focused
  • A strong commitment to service, quality, and reliability
  • A personable nature who knows how to be upbeat and motivate teams in times of delivery
  • Experience in delivering technology projects
  • Gaming industry experience is preferred but not essential
Additional Information

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TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER
Technicolor complies and prohibits against discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state/provincial or local law.

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Job Detail

  • Job Id
    JD2086303
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned