Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Experience an asset
or equivalent experience
Work setting
Computer hardware or software retailer/wholesaler
Relocation costs covered by employer
Startup company
Willing to relocate
Consulting firm
General office
Private company, corporation or industry
Private sector
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Certificates, licences, memberships, and courses
Network+ Certification
Computer and technology knowledge
Android
iOS
MAC
Linux
Networking software
Networking hardware
Networking security
Internet
Servers
Desktop applications
File management software
Security software
Word processing software
Mail server software
Communication software
Project management software
Mac OS
MS Office
MS Windows
Spreadsheet
TCP/IP
Wireless networks
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Vehicle supplied by employer
Willing to travel
Willing to travel overnight
Valid driver\'s licence
Travel expenses paid by employer
Public transportation is not available
Work conditions and physical capabilities
Work under pressure
Handling heavy loads
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sitting
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Screening questions
Are you currently a student?
Are you willing to relocate for this position?
Do you have previous experience in this field of employment?
Financial benefits
Bonus
Stocks/shares
Other benefits
Learning/training paid by employer
On-site housing options
Team building opportunities
Variable or compressed work week
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.