Job Description

By joining the StarFish team, you will make a difference in the lives of millions worldwide. We are a product development and low-volume contract manufacturing consultancy focused on medical devices and laboratory test equipment. Many of the devices we consult on and manufacture are complex electromechanical systems, requiring our engineers and designers to work closely together to develop these systems. Working at StarFish Medical ensures you will be part of an award-winning, multi-disciplinary development team that delivers elegant solutions, exceptional customer service, and final products that enable our customers\' commercial success. If you are looking for a workplace where you can be heard, make a difference, and be recognized as a difference maker, then StarFish Medical is the place for you. Suppose you could picture yourself supporting very talented and brilliant people in a fast-paced work environment to create ground-breaking medical devices for our numerous clients. In that case, this exciting opportunity for an ERP Business Systems Analyst with the IS/IT team may be the perfect opportunity. The successful candidate will be responsible for analyzing business requirements and designing solutions to meet those requirements. They will also be responsible for testing, implementing, and maintaining software applications and systems to improve business processes. The ideal candidate will have a background in Manufacturing and Finance processes and experience working on a business project to select a new ERP solution. Salary & Benefits The annual base salary for this role is listed below. Locations Toronto, Ontario or Victoria, BC Offices. Base salary range is between $83,957.5 \xe2\x80\x93 $142,882 CAD. Annual variable compensation tied to goal completion targets 3 - 7.5% of the base salary. Employees are also eligible to earn profit sharing. StarFish Medical works with external compensation consultants annually to ensure our ranges reflect the market and our compensation philosophy. StarFish Medical utilizes a career framework that outlines the skills, abilities and behaviours required to move between levels of a job family. Placement within a range is based on those skills, abilities, and behaviours. When candidates are assessed for the posted position, we may find that their skills are more aligned with a different level and will discuss that as a separate opportunity. That position may have a different pay range. The range posted includes all geographic locations to ensure the available base pay range is shared. If a candidate is moving forward in the hiring process past the first interview, we can share the band specific to their geographic location. Benefits of working at StarFish Medical An exciting career working with a genuinely talented and ambitious team, combined with:

• The opportunity to work on ground-breaking technology.
• Award-winning culture with deep-rooted Guiding Principles.
• Profit-sharing program.
• Excellent company-paid benefits package.
• Paid vacation and sick leave.
• Monthly All-hands meetings.
• Active social committee.
• 50% BC Transit / TTC cost-sharing in Toronto.
• Both locations offer shower facilities for midday runs or biking to work; Victoria offers Galloping Goose access close by, while Toronto offers a Bike Share station within a 5-minute walk to the Office.
• Both locations offer free parking on-site or around the premises.

What You\'ll Be Doing

• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Manage the business impact of systems changes, including leading the development and presentation of user implementation training and educational materials and leading client meetings to resolve problems related to process changes and linkages.
• Work directly with clients to understand the individual needs of the business.
• Use a variety of data analysis and organization tools to discover the most impactful insights.
• Create and present reports to executive team members and shareholders to support recommendations.
• Organize, prepare, and facilitate workshops to gather requirements, lead stakeholder analysis, estimate requirements, define business analysis approach, and lead requirements activities related to ERP and MES integration.
• Support the delivery of enterprise-wide projects through the application of business analysis tools and techniques.
• Analyze information gathered, reconcile conflicts, and decompose high-level information into use cases, user stories, process maps, test cases and technical specifications.
• Serve as a liaison between multiple stakeholders to support system design reviews, communicate findings, facilitate decision making and sign-off with business stakeholders.
• Coordinate business requirements with IT responsibilities, including acting as a primary contact or go-between for the IT department and the business units.
• Maintain documentation of organizational processes, standard operating procedures, system design, manuals, and other related artifacts.
• Conduct quality assurance checks and post-implementation reviews.
• Lead and document fit-gap analysis on various systems, leading to successful procurement of solutions that fulfil business requirements.

What You Bring To The Team The StarFish team is talented, innovative, and passionate about developing cutting-edge medical devices for our clients to improve people\'s lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we constantly have breakthroughs on the most complex devices. You are suited to our approach and possess these attributes:

• Post-secondary education in Computer Science, Information Systems, or equivalent field of study is required.
• Must have considerable knowledge of ERP (knowledge SYSPRO 8 is a huge plus), MES (Manufacturing Execution System) customization and integration approaches.
• Strong analytical and problem-solving skills, with attention to detail.
• 5+ years of analyst work experience, including 5 years of experience identifying and defining business needs, including modelling and documenting technical solutions.
• Working experience must be in Manufacturing and Finance Processes.
• Experience working on a business project to select a new ERP solution.
• Experience leading workshops during implementations.

Require Abilities

• Strong attention to detail and ability to handle multiple priorities.
• Ability to bring cross-functional teams to consensus in decision-making within deadlines.
• Excellent communication skills, both written and verbal.
• Excellent customer service.

Thanks in advance for your interest in StarFish Medical! About StarFish Medical Is Canada\'s leading Medical Device Design service provider with a full complement of design, development, and manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for several medical specialty areas. Our work environment received Canada\'s Most Admired Corporate Culture awards for 2021 & 2022, recognizing best-in-class cultures that have helped enhance performance and sustain a competitive advantage. Don\'t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every qualification. At StarFish Medical, we are dedicated to building a diverse, inclusive, and authentic workplace. If you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Please apply through the StarFish Medical Portal. If you experience difficulties with the StarFish Medical Job Portal, don\'t hesitate to contact careers@starfishmedical.com with the subject line " ERP Business Systems Analyst | Job Portal Issue." We thank all candidates who apply; however, only those selected for further consideration will be contacted after initial acknowledgement. No phone calls, please. We look forward to meeting you!