Information & Referral Assistant
Regular PartTime
Home and Community Care - Access Centre
Initial Location Newmarket ON
Position Summary
Reporting to the Manager, Access Centre, Home and Community Care, responsibilities will include but are not limited to: receiving and resolving enquiries related to general Home and Community Care Support Services Central information, client information & referral and community resources; communicating effectively with both clients and Care Coordinators to bring about appropriate intervention and services for clients; monitoring communications for specific client groups and responding in accordance with established parameters, coordinating order-related activities for services as required; coordinating resource collection, verification and distribution; performing data entry and analysis for special projects.
SHIFT REQUIREMENTS
Days and hours may require flexibility. The initial area and/or schedule may change in order to facilitate the needs of Home and Community Care Support Services Central in accordance with the ONA Collective Agreement. Ability to work outside normal business hours is required.
SALARY RANGE
As per the collective agreement.
SKILLS AND QUALIFICATIONS
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