Job Description

Position Details

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Posting #:

31110

Department:

Joseph Brant Hospital Epic Connect

Employee Type:

Temporary, Full Time

If Temporary, Number of Weeks:

70

Union:

Non-Union

Openings Remaining:

1

Schedule

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Work Days:

Monday to Friday, Weekends

Time of Day:

Days, Evenings, On-Call

Shift:

7.5 hour

Shift Start:

Hours are subject to change based on operational requirements.

This position may be scheduled at any of the following sites:

Charlton Campus (Hamilton Downtown), Hybrid - On-site/Remote

Application Dates

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Opening Date:

23/05/2025

Closing Date:

06/06/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

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POSITION SUMMARY

Informatics Specialists transform healthcare by analyzing, designing, implementing and evaluating information and communication systems that enhance individual and population health outcomes, improve patient care, and strengthen the clinician-patient relationship. The Clinical Applications department interfaces with the Digital Solutions Program, Clinical Programs, Health Records, business programs, and vendors, to translate clinical and business needs into technical solutions. To fulfill our vision in advancing technology, transform the way we work, meet the needs and expectations of multi-disciplinary teams and patient populations and support collaborative models of care, St. Joseph's Healthcare Hamilton must build a diverse clinical applications team.


Reporting to the Manager of Clinical Applications, the Informatics Specialist is an informatician who will lead digital health initiatives by successfully building inter-professional collaborations across programs in partnership with Digital Solutions associates to ensure adoption and sustained utilization of high-quality hospital information systems.


The Informatics Specialist possesses strong leadership skills to successfully liaise and collaborate with other health care providers, translate business needs into technical solutions, and leads in the transformation of business processes and care models.


The Informatics Specialist draws on their clinical specialty or business experience, from the disciplines of medicine, nursing, pharmacy, allied health, or business to represent inter-professional practice requirements for specialized clinical applications, decision support tools and highly reliable data. The advance practice and academic credentials in a healthcare discipline or applicable business discipline enable value added knowledge translation for clinical applications and business applications respectively.


With the skill, knowledge and judgement from the diverse domains within healthcare, business and information technology, the Informatics Specialist effectively participates in the procurement and development of hospital information systems and leads customization, workflow redesign, and people and process change management ensuring successful implementation, optimal adoption, user proficiency and sustained utilization. Further to these responsibilities, oversight of quality management is required to ensure quality data and realization of the technologies' value propositions.

QUALIFICATIONS

Bachelor of Science in Pharmacy Licensed with the Ontario College of Pharmacists, required Master's degree in Clinical, Health Informatics, Technology, or Business field preferred Certificate in Clinical Informatics, Certified Associate in Project Management or Project Management Professional certification preferred Certification in Epic Clinical Applications considered an asset Minimum 5 to 7 years of clinical application experience including project leadership, design/build and implementation of software in a clinical setting Demonstrated 5 years' experience in a Pharmacy clinical setting for Clinical Pharmacy Program role 2 years' experience in a technology or clinical application role Innovative and forward thinker with ability to implement and effectively lead change Solid understanding of the healthcare system and hospital sector Highly effective collaborator and facilitator Demonstrated success in leading change and utilizing change management frameworks and tools Demonstrated understanding of how clinical requirements can translate into a technical solution Experience with established clinical application systems - e.g., Epic. Demonstrated ability to research and assimilate a large quantity of diverse information Knowledge of relational databases, database management and data schemes Evaluation, quality management and continuous quality improvement experience Excellent written and verbal communication skills Understanding of marketing principles and commitment to customer service Proficient organizational, time management and critical thinking skills with the ability to effectively problem solve Advanced skills using MS Project, Visio, Access, SharePoint and other tools as necessary Familiarity with PHIPA and PIPEDA legislation

RESPONSIBILITIES

Acts as a leader and successfully builds relationships across the interdisciplinary teams and programs Leads clinical and business program elicitation sessions and requirements analysis Leads in systems governance models and provides quality management and implementation oversight of clinical applications within portfolio Facilitates transformation through effective and innovative change management Applies project management skills to successfully manage the scope, resources, timelines and user expectations for small projects and initiatives within an established portfolio. Defines SMART goals and produces deliverables within proposed timelines and effectively manages scope creep while being receptive to high priority opportunities. Recognizes, mitigates and manages risks Leads current and future state system analysis and flow for a variety of clinical/business applications and processes in a health care environment. Analyzes and interprets clinical requirements and expected outcomes to produce clear recommendations that drive design decisions. Monitors clinical systems effectiveness and is responsive to clinical, business, technology and regulatory changes. Functions as an assessment oriented and evidence-based evaluator identifying and acting on identified course correction requirements. Understands the potential involved in application configuration and applies clinical and business requirements, user preferences and workflow analysis in software and technical development decisions. Reviews software functionality and limitations. Uses critical thinking skills in generating development and resolution decisions. Completes clinical application build with assistance from the vendor. Analyzes data conversion needs. Establishes change control processes and procedures for the system. Develops feasible quality control mechanisms into systems and initiatives. Defines training and education requirements for user adoption and ongoing proficiency. Continues to liaise with clinical and business stakeholders, Digital Solutions and vendors to coordinate software updates and changes. Develops and oversees the process for trouble-shooting problems and questions from end-users.

HOURS OF WORK:

Monday-Friday, days. May include evenings, weekends and on-call as required.

RATE OF PAY:

$54.4861 (min) - $68.2135 (max)

Please Note:

Expected start date for position will be September 2025.



St. Joseph's Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.


We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.