Job Description

Propell is the North American leader in well stimulation and completion equipment. We support leading oilfield service companies with new equipment solutions, equipment repair and refurbishment, with equipment in operation across the US and Canada. Propell designs and manufactures pressure pumpers, proppant handling solutions, coiled tubing units, blenders, chemical transport equipment, pumps and electric technology. We pride ourselves in bringing next-generation technologies to life and strive to be the most trusted energy solutions provider in the industry.

Propell is looking for Industrial Mechanic or HD Technician Journeypersons with the ability to travel to customer sites to provide support. This role is responsible for providing technical support, service, training and commissioning services for Propell Brand equipment both in the field and in the shop. This person plays a critical role in ensuring timely deployment of equipment, product performance and operational success for our customers. This role requires strong problem-solving abilities, effective communication skills, and the ability to work both independently and collaboratively with team members.

Field Service Support:

Travel to site as required to provide technical support to Propell products in the field Troubleshoot, diagnose, repair and service issues in field Troubleshoot, diagnose and provide technical assistance via telephone Provide ongoing customer support Provide timely and detailed reports of issues identified, repairs completed and/or corrective actions required

Production/Service Shop:

Hands on assembly and testing of equipment in the shop Identify issues and best practices to Production/Service team from Field experiences to create better processes prior to equipment release Document Processes

Core Competencies:

Customer focused with attention on building and maintaining positive customer relationships Able to learn new systems quickly and translate that knowledge to in field training & customer support Able to comprehend customer requirements and make appropriate recommendations Excellent verbal and written communication skills with ability to share information across the organization Take personal responsibility for the quality and timeliness of work and achieves results without oversight while following guidelines, standards, regulations and principles Flexible to respond to work and be on call at various times and days as scheduled, including weekends Able to be accessible via telephone and email at various times and days, including weekends
Job Type: Full-time

Pay: $38.00-$41.00 per hour

Benefits:

Dental care Employee assistance program Extended health care Life insurance RRSP match Vision care
Experience:

Industrial Manufacturing: 5 years (required)
Licence/Certification:

Journeyperson Certificate (preferred)
Work Location: Hybrid remote in Calgary, AB