Job Description

The Golf Attendant works closely with the owners of the business. We are looking for full-time/part-time candidates. The Golf Attendant is responsible for providing customers with a friendly, helpful and fun experience from beginning to end.

Depending on the number of customer appointments daily, the position might be required to perform other kinds of duties.

Must be of legal drinking age.

Must have or will get ProServe.

Job responsibilities:

? Have a strong understanding of the game of Golf, simulator systems and Microsoft Booking system is a plus, ability to troubleshoot, tech-savvy.

? The ability to speak knowledgeably with clients and other staff about the business's services and experiences.

? Food preparation and beverage serving including alcohol

? Scheduling client's golf sessions/bookings

? Greeting clients and guiding them while a client is in the facility

? Educating clients on golf options and experiences

? Closing sales and encouraging clients to pre-book sessions

? Cross-service & service recommendations

? Check and respond to email and phone messages

? Executing standard telephone procedure using appropriate customer service etiquette ? Confirming appointments

? Resolving client challenges, utilizing support from the owners when necessary

? Handle equipment and tools under the guidelines of the business' instructions

? Maintain the business' premises neat, and clean, a good working environment

? Establish and maintain good relationships with staff and clients

? Ensure the client's safety, comfort and well-being

Part-time or full-time hours: 10-30 hours per week

Salary: $15 plus tip per hour

Operating Hours will be:

Monday - Sunday: 9 am - 11 pm

Shifts will be 6 to 8 hours and will fall into the operating hours.

Job Types: Full-time, Part-time

Pay: $15.00-$17.58 per hour

Experience:

Customer service: 1 year (preferred) Golf industry: 1 year (preferred)
Licence/Certification:

ProServe (preferred)
Work Location: In person