Inbound And Outbound Customer Service Representative
Toronto, ON, Canada
Job Description
ContactPoint 360 is certified as a Great Place to Work award winner for the past 2 consecutive years and for a good reason! We are a diverse global company, who focuses on the growth and development of our employees first, while creating a positive and fun work culture focused on delivering excellence.
Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360:
https://youtu.be/AsPjX-5uyQQ
Who are we looking for?
- Individuals that thrive in a fast-paced customer service environment
- Highly customer focused individual
- Post secondary school education or equivalent
- Above the age of 18
- Fluent in speaking and writing in English and has excellent active listening skills
- Tech savvy and is comfortable maneuvering between multiple applications
- Decision-making skills and ability to troubleshoot issues with customers
- Ability to pass a background check with a valid Government ID
- Has a high level of grit to overcome challenges and obstacles with the team
- Is a strong team-player, bringing in a high level of enthusiasm and energy
- Data entry, good knowledge of MS Outlook and MS Excel
- Available to work 8.5 hours between 8AM - 8PM EST with no weekends guaranteed off, but guaranteed 2 consecutive days off every week
** This campaign requires you to provide your own web camera, wired headset and a hardwired internet at home. The equipment will be provided by the company where you are to pick up from our office located at 6285 Northam Dr Suite 400A, Mississauga, ON L4V 1X5 the week before you start.
How We Value Our Team Members:
- A paid learning and development training program
- Medical and Dental Insurance
- Paid Vacation Time
- Referral Bonuses
Join the CP360 family today!
Follow us on: Linkedin: ContactPoint 360 Facebook: ContactPoint 360 Instagram: ContactPoint 360 Twitter: ContactPoint 360
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Job Detail
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Job IdJD2014260
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned