About PSD Citywide
PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client\'s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.
PSD\'s service areas are configured to meet three essential needs for governments: policy research and analysis, high-performance technology, and credible data. Through our infrastructure consulting and advisory practice, we work with decision-makers to refine organizational systems, programs and processes for better corporate outcomes.
As we continue to grow, PSD Citywide is looking to add a dynamic Implementation Specialist to our Asset Management Advisory team. This is a Full Time Remote based role within Canada.
Responsibilities will include working directly with clients to analyze business and data requirements, design solutions to meet day to day work management needs and deploy recommended solutions within the CityWide software platform. The Asset Management Specialist will be expected to develop and maintain product specification, business and user requirements, training, and other system technical and business documentation. You will also provide some software testing and support, training and communicating with internal and external stakeholders to interpret, document and resolve and/or escalate issues in a timely, professional and customer centered manner.
Your experience should include software support/analysis or Infrastructure Asset Management in a municipal environment. The ideal candidate will also have experience with GIS & SAS environments, user requirements analysis, software testing and software end user training. You will utilize your experience to provide insight into improving Asset management practices for municipal clients and ultimately implement those solutions to best fit the individual needs of each client.
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