Job Description

Why Work at VidCruiter?
VidCruiter is a recognized Great Place to Work®. We are a strong team that is making a real difference by virtually connecting employers with qualified job seekers around the world. As a fast-growing company, we offer limitless opportunities for advancement and professional development. You will feel right at home thanks to our welcoming, collaborative company culture. At VidCruiter, we take pride in the work we do. There is a reason why we’re continually named an industry leader by popular software review site G2.
Stop counting the days; start making your days count. If you want to collaborate with our team of experts and contribute towards our success and be recognized for your work, then VidCruiter is the place for you! About the position VidCruiter is on a mission to help our clients build customized recruitment processes that deliver the highest-quality employees in the most efficient and cost-effective way. Our Implementation Team is behind each launch, checking every detail, collaborating with every stakeholder to get it right. You’ll work on a close-knit team to develop business solutions for our global clients. You have high attention to detail and a knack for streamlining processes. We want you to bring your problem-solving skills to our growing team and help us change the world of recruiting! What you’ll do

• Assist your team in managing up to 10 Client Implementations simultaneously
• Work with clients on daily Video Conference calls
• Conduct product demos and walkthroughs to facilitate client training
• Work with the wider Services team to troubleshoot issues
• Assist with managing the Clients through the go-live process
• Develop a deep understanding of our customer's requirements, understand their recruiting practices, and help them integrate and optimize recruiting processes using the VidCruiter solution.
• Build and deploy training for small to large teams of recruiting specialists and hiring managers.
• Configure the VidCruiter platform to incorporate customer customization requirements.
• Assist Implementation Managers in delivering the required tasks for multiple, concurrent successful implementations.
• Strengthen product capabilities by providing customer feedback to product management and development teams.

What we’re looking for

• Minimum 3 years of client-facing experience required
• Experience working in training, onboarding, implementation, project management, or other relevant skill sets. Bonus points for experience in SaaS!
• Experience in building success plans for multiple clients under your charge.
• High attention to detail
• Strong communication skills

Want To Know More - We don’t blame you!
The following link will direct you to a post published by the Founder of VidCruiter and Council member with Forbes, Sean Fahey. In his post titled “Five Lessons Learned from The Waves of Change In 2020,” he enlightens us on how the challenges brought on by COVID-19 are not seen as an obstacle but instead present us with opportunity. To read more, click on the Forbes Link. We thank all applicants for their interest, only those selected for interviews will be contacted. VidCruiter is committed to ensuring, equal employment opportunity regardless of sex, race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We consider qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have a special need that requires accommodation during any stage of your recruitment process, please email our HR Team at careers@vidcruiter.com.