Job Description

Northern Connections Canada Immigration is an immigration and education consulting firm assisting clients in over 30 countries come to Canada through various immigration programs. We are currently seeking a meticulous, detailed oriented, customer-focused professional to fill the role of Immigration Consultant on our team.

You have a strong desire to help people, you would enjoy joining a team where our best days come from knowing we have helped our clients live their fullest life. Our jobs can be technical and precise, but our joy comes from supporting our exceptional client base, whom we've built close trusted relationships with.

Job description

Responsibilities and Duties:

Preparing and assisting with the preparation and filing of temporary and permanent residence applications and LMIAs. Assessing eligibility for various immigration cases Conduct consultations to assess client eligibility and recommend optimal pathways. Ensure clients receive timely delivery of services and information Actively pursue new opportunities within current accounts and from potential new clients Conducting in-depth research and remaining up to date on changes in immigration law and practice and drafting client alerts and memos on important developments Manage immigration cases, develop case information, draft submissions, prepare supporting documents & exhibits, and track case updates. Completing immigration assessments and providing feedback within SLA standards Have a clear understanding of the sales process and meet defined targets Maintain an in-depth, diverse, and current knowledge of our services, policies, and procedures Take full responsibility for all cases assigned Strong knowledge of Express Entry, PNPs, LMIA, family sponsorship, and other immigration pathways. Maintain strong client relationships and encourage referrals through excellent service Participate in seminars, workshops, and industry events to build brand presence and attract clients. Promote the NCCI brand professionally and ethically at every opportunity.

Competencies

Fast leaner who takes initiative Organized, disciplined, and ethical Attention to detail and meticulous Ability to achieve goals and delivers on promises or expectations Customer-focused, thrives on service delivery and committed to providing the ultimate experience to a customer. Excellent letter writing (grammar) skills A high level of proficiency in Microsoft Office tools & Google Workspace; experience with CRMs an asset Technical fluency with the ability to learn and adapt to new technology effectively Demonstrate empathy with clients and passionate about immigration

Skills & Abilities

Ability to work independently with minimal supervision and produce targeted results Clear and effective verbal and written communication skills Excellent organizational skills and attention to detail Positive attitude, creative outlook and resourceful nature Ability to take ownership of tasks and follow them through to resolution Capable of working under pressure with an objective to achieve the given target. Excellent customer-focused attitude with the ability to build collaborative working relationships and commitment to providing extraordinary service to clients A demonstrated, reliable work ethic with the ability to manage multiple, competing priorities Problem solving, critical thinking and research skills are mandatory

Education & Experience

Must be an RCIC in good standing with CICC (mandatory) 1-2 years of related experience working as a Regulated Canadian Immigration Consultant or in the industry. Experience working in a remote, virtual team setting is preferred but not required

Equal Employment Opportunities

Northern Connections Canada Immigration is committed to transparent, non-discriminatory employment. NCCI is dedicated to providing equal employment opportunities regardless of religion, creed, marital status, sex, sexual orientation, disability, age, colour, ancestry, nationality, place or origin, race or perceived race, receipt of public assistance, and gender identity.

NCCI is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. We see diversity and inclusion as central to our organization.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:

Dental care Extended health care Paid time off Work from home
Application question(s):

What is the highest level of study you have completed? Are you currently legally able to work in Canada?
Experience:

Canadian Immigration: 1 year (required)
Licence/Certification:

RCIC License (required)
Work Location: Remote