Job Description

Immigration Assistant

In-Office | Red Deer County (Gasoline Alley)

Immigration Care is seeking a detail-oriented

Immigration Assistant

to support our Immigration File Coordinators and Regulated Canadian Immigration Consultants (RCICs).

This is an

in-office role

based in our

brand-new office

, featuring modern workspaces, adjustable desks, and abundant natural light. You will join a collaborative team delivering compliant, client-focused immigration services.

About Immigration Care

Immigration Care is an

established Canadian immigration consultancy

with a dedicated, experienced team supporting individuals, families, and employers across Canada. We primarily focus on

economic immigration and family reunification

.

We operate as a

professional services firm

, not a settlement or immigration-serving agency. Our work is centered on the accurate preparation and management of immigration applications and does not involve settlement services, social work, or ongoing personal case management beyond the scope of immigration files.

We use

modern work practices

, structured systems, and collaborative workflows to support strong client outcomes and a sustainable, high-performance work environment.

Why This Work Matters

Immigration applications represent

real people, families, employers, and futures

. As an Immigration Assistant, your support and attention to detail play a meaningful role in helping clients navigate complex immigration processes at pivotal moments in their lives.

Role Overview

The Immigration Assistant provides administrative, file, and client-support assistance to Immigration File Coordinators and RCICs, primarily in the areas of economic immigration and family reunification. This role requires strong organizational skills, professionalism, confidentiality, and the ability to manage multiple priorities in a team-based environment.

How We Work & What We're Looking For

We are looking for

resourceful, proactive team members

who take initiative and ownership of their work. The ideal candidate:

Anticipates next steps and identifies missing information early Follows up proactively within established processes Works independently while contributing effectively to a team
This role is best suited to someone who enjoys

structured, application-focused work

and does not require constant direction to move files forward.

Key Responsibilities

Assist with the preparation and submission of federal and provincial immigration applications using online portals Organize and maintain electronic client files and internal tracking systems Assist with drafting routine correspondence and application support documents Communicate with clients to request information and documentation as directed Support client meetings, scheduling, and follow-up Manage incoming correspondence and respond to routine inquiries Coordinate information flow between clients, file coordinators, and RCICs Provide general administrative support to ensure efficient file progression

Career Development

This role may serve as a

foundational position

within Immigration Care. Team members who demonstrate strong performance, reliability, and alignment with our values may, over time, have opportunities to progress into

Immigration File Coordinator or other senior support roles

, depending on experience and business needs.

Qualifications & Skills

Fluency in a second language required

(French strongly preferred) High level of computer literacy and comfort with multiple online systems Excellent attention to detail and organizational skills Strong written and verbal communication skills Ability to manage multiple files and deadlines Professional, discreet, and client-focused approach Experience in an administrative, legal, or immigration-related role is an asset Alignment with

Immigration Care's values

and a desire to do meaningful work

Compensation, Hours & Benefits

Competitive wages

37.5 hours per week

(full-time, permanent)

Benefits after 3 months

, including medical, dental, long-term disability, life insurance, and employee assistance program

How to Apply

Please submit your resume and a brief cover letter outlining your interest and relevant experience to martine@immigrationcare.ca

Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking
Ability to commute/relocate:

Red Deer County, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a high degree of computer literacy?
Language:

a second language (required)
Work Location: In person