Job Description

Please apply with resume & cover letter Duties include but not limited to:

• Schedule and maintain appointments (meetings, presentations, conferences etc.)
• Answer incoming telephone calls and direct calls to the appropriate person/department.
• Determine and forward priorities of numerous telephone calls, requests and emails on a daily basis
• Supporting lead counsel in their daily work. Specifically, participating in client calls and client consultations, preparing consultation notes and following up with potential clients in a timely manner
• Processing clients\xe2\x80\x99 applications, including, collecting documents, organizing documents, completing immigration forms and drafting supporting documents
• Conducting research to ensure processes are current and appropriate documents are being used
• Assist on different applications such as temporary residence, permanent residence, Express Entry, PNPs, Citizenship, PRTD, H&C, Work Permits, Study Permits, Family Sponsorship applications, etc.,
• Checking for updates on processing requirements and timelines at the appropriate government organizations i.e. IRCC, ESDC, Service Canada etc.,
• Updating and maintaining internal Client Management databases daily to ensure that all communication records are available and organized;
• Notifying clients of upcoming deadlines / extensions, and changes in processes or procedures
• Complete all tasks assigned by the manager, both administrative and managerial
• Checking client ledger to determine if any disbursements must be billed out
• Tracking file progress against retainer to send a billing request to accounting once certain milestones are reached with the client
• Ensuring that timelines and deadlines are diarized and met including expiry dates and other key dates
• Other duties as assigned

We are more than happy to hire pro-active candidates with the right attitude and train them accordingly! Education:

• Bachelor\'s degree / Diploma in English, History, or Humanities (OR) a Diploma or Certificate as a Paralegal, Law Clerk, or Legal Assistant is required

Work Experience:

• Previous experience in a legal administrative role an asset
• Previous Immigration experience of 1 - 2 years
• Previous administrative / clerical / customer service experience of 1 - 2 years
• Freshers Welcome!

Interpersonal skills:

• Client focused
• Strong attention to detail and extensive organizational abilities
• Ability to work in a fast-paced, high-volume environment
• Excellent command of the English language, with outstanding writing skills
• Master in drafting with the ability to generate legal submission letters
• Extensive Time management
• Detail-oriented team player
• Ability to prioritize and multitask

Job Types: Full-time, Part-time, Internship / Co-op
Part-time hours: 20 per week Salary: $17.00-$20.00 per hour Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Oakville, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

• DCS / DEC (preferred)

Work Location: One location