Job Description

Arise Immigration Consultancy is a leading Immigration firm in Canada. Our service portfolio includes various options for immigrants who are planning to visit, study, work and settle down in Canada. This position focuses on assisting clients with their case management, analyzing their immigration circumstances, paperwork processing and keeping them informed on the status of their application.

Job requirement Languages: Punjabi, Hindi (Must posses good written skills and drafting the submissions. CLB 9 in English is prefered).

Education: College/CEGEP Experience: minimum 1 year experience working with an Immigration Firm

Detailed Job Duties and Responsibilities:

Professional writing such as cover letters, submissions and storylines of customer scenarios

Learn procedures and documentation requirements for various case types

Focus on high accuracy and on-time submission when working on customer case files

Handling a high volume of files in a very fast-paced environment

Follow up promptly with the clients for any pending replies or documents from their end

Manage work load as per strict deadlines

Answering all client inquiries in a timely manner

Able to fill various kinds of immigration forms Learn procedures and documentation requirements for various case types Skills Requirement:

Ability to handle customers in difficult and stressed-out situations with positivity and empathy

Make copies and compile applications.

Client Management, Excel Sheet Maintenance and Updates.

Must possess strong communication skills; both verbal and written in English (Hindi, Punjabi an asset)

Excellent telephonic communication skills with patience, courtesy, compassion and professionalism

Aptitude to learn new skills on various software

Expertise and efficiency with time management, multi-tasking and problem-solving abilities

- Thorough understanding of online IRCC portals

-Attention to details or proof read

-Must be self starter and ability to go through IRCC guides and instructions easily

Possess good typing speed

Must be friendly and highly motivated with excellent interpersonal skills

Must be highly organized, and detail-oriented

Must be results-driven; and be effective working independently

Salary range: From $17.60 - 18 per hour

Schedule: 8-hour shift

Work Location: One location

Job Types: Full-time, Permanent

Pay: $18.00-$18.50 per hour

Benefits:

On-site parking
Education:

Secondary School (preferred)
Experience:

IMMIGRATION FIRM IN CANADA: 2 years (preferred) IMMIGRATION IN CANADA: 2 years (preferred)
Language:

ENGLISH, PUNJABI AND HINDI (preferred)
Work Location: In person