Job Description

Description :

About connectFirst Credit Union

As a credit union, we\'re different than a bank - and we like it that way.

At connectFirst, we spend our days helping our members achieve their financial aspirations through a community-focused approach to banking that\xe2\x80\x99s true to our co-operative principles. You\xe2\x80\x99re our member, not a number. We\xe2\x80\x99re your neighbours and your partner. Over 80 years ago we started from humble beginnings. Through the years, we\xe2\x80\x99ve grown to become one of Alberta\xe2\x80\x99s leading financial institutions through a desire to connect the dots between your dreams, your goals, your community, and your financial wellness and we echo these desires through our new, consolidated connectFirst brand.

We believe that banking is about more than money - it\xe2\x80\x99s a cornerstone of every vibrant community and that our members should expect us to positively impact the financial success and viability of the communities that we call home. We invest meaningfully in the potential and well-being of our employees, and what matters most to our members. We have honest conversations about real things, as real people. Our members are owners, they have a say in how we operate, they earn dividends on common shares and investment shares, and they have access to an extensive array of financial products and services.

• Our mission: Make money make a difference.
• Our vision: Do what\'s right for every member.
• Our values: Think big, act local, take charge, and make it easy.

We\xe2\x80\x99re committed to providing remarkable experiences to our members, our communities, and our employees, and we\xe2\x80\x99re proud to be regarded as one of the best:

• Named among Canada\xe2\x80\x99s Most Admired Corporate Cultures\xe2\x84\xa2 by Waterstone Human Capital
• Recipient of Canada\xe2\x80\x99s Best Managed Companies award for 21 consecutive years
• $12.3 billion book of business (Deposits=45%, Loans=43%, Wealth Management=10%, Syndicated Loans=2%)
• 750 employees
• $585 million in Member\'s equity

What You\xe2\x80\x99ll Be Doing:

• Fulfilling IAM systems requests including provisioning, deprovisioning, and access change requests.
• Conducting identity life cycle management utilizing appropriate applications.
• Providing day-to-day support to the Help Desk, connectFirst Users and 3rd Party Vendors with requisite operational procedures.
• Creating and maintaining onboarding and provisioning process documentation.
• Contributing to the creation and maintenance of identity management related policies, standards, and processes.
• Performing analysis and fulfillment of role-based access controls (RBAC) and attribute-based access controls (ABAC).
• Conducting attestations for applications and privileged access to minimize risk exposure in connectFirst, and maintain compliance.
• Working with the Cyber Security team members and partners to ensure access request fulfilment service standards (quality) and timelines are met.
• Creating, updating, and maintaining procedures related to the administration and management of user IDs.
• Partnering with Architecture and Integration team members to implement and improve technology and process to enhance IAM monitoring, investigation, and response.
• Performing internal daily, weekly, and quarterly access audits as regulated by each sponsor, security policy or internal audit.
• Conducting access certification reviews based on the principles of least privilege and segregation of duties.
• Representing the Cyber Security team as an Identity and Access Management subject matter expert.
• Providing data analysis and information reporting in support of internal and external access management audits.
• Contributing subject matter expertise to IAM continuous improvement and automation objectives.
• Working with business stakeholders to transition user access and provisioning activities into the centralized unit.

What You\xe2\x80\x99ll Have:

• 3 - 5 years\xe2\x80\x99 experience in information technology.
• 1 - 2 years\xe2\x80\x99 experience in cyber security.
• Completion of a related certificate, diploma, degree or designation program, such as CISSP, CISM, CRISC, and GSLC.
• Experience with Windows and MS365/Azure considered a strong asset.
• Experience working with a cloud-based enterprise access management solution.
• Knowledge of single sign-on (SSO) standards such as SAML ODIC, etc.
• Knowledge of multi factor (MFA) principals and provisioning is required.
• Awareness of Payment Card Industry Security Standards (PCI DSS) considered an asset.
• Familiarity with NIST Cyber Security Framework considered an asset.
• Some knowledge of scripting languages and data analysis tools.
• A combination of education and experience may also be considered.

Additional Skills That\xe2\x80\x99ll Support Your Success:

• Strong analytical problem-solving skills, able to evaluate risks vs business imperative as well as recommend and take actions to mitigate cyber risk.
• Strong customer service orientation.
• Demonstrated multi-tasking and time-management skills.
• Demonstrated ability to multi-task and work independently.
• Proficiency in Microsoft Office applications with an ability to learn other programs.
• Good understanding of SSO Standards (SAML/2, ODIC, OAuth).
• Accustomed to a team-oriented, dynamic, and fast-paced environment.
• Excellent communication and presentation skills; both written and verbal.
• Excellent critical thinking and analytical skills; procedural, concrete, abstract.

Work Conditions:

• We are a fun group; we work hard while having the flexibility to achieve work life balance.
• Flexible work environment in Calgary, AB.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

For more information on Connect First Credit Union Careers, please visit

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