Job Description

Summary

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Reporting to the HVDC FACTS Service Operations Manager, the Customer Applications Engineer and Tendering manager will serve as the point to develop technical solutions and technical offers to Utility and Industrial customers within North America (NAM).




Will support the inquiry to order (ITO) process in response to customer requests for quotations.

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Responsibilities:

In this role the Customer Applications Engineer and Tendering Manager will:

Serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase. Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team. Drive proposal process from lead thru request for quote (RFQ) to proposal and order. Manage mainly complex FACTS Service offers for North America and other regions from the opportunity identification to the execution of the purchase order. Provide technical support to create subcontractors and power equipment bid packages Collaborate closely with the Sales Managers to prepare and submit comprehensive technical and commercial tenders to customers. Augment the commercial team for customer presentations of technical capabilities and proposals Deliver high technical quality of GE's proposals including processes & programs that make the proposals more accepted (compliant or clarified), effective, and cost competitive to the cusomer with reduced overall-performance risk. Proposal must be clear, provide customer value, and demonstrate how GE meets their specification requirement. Responsible for technical and commerical proposal accuracy including technical specifications & clarifications/ assumptions/ exceptions, quantifying design and deliverables, installation work scope definition, cost allocation, bill of materials, and estimation of engineering, installation and testing/commissioning based on customer specifications and/or industry standards, sourcing, and historical data. Be able to lead a complex bid process and liaise in a timely manner with the different departments and internal business units to make sure GE can answer respecting the deadlines and complying with the customer request or at least listing and negotiating the exceptions Write technical specifications for equipment and services, working with PM's & Sourcing to manage quotes and vendor responses. Work with purchasing to support and obtain quotes for service estimates and with engineering to make sure GE's offer is complying with the customer's RFQ Utilize SFDC/SPEAK4GE for opportunity creation and management of the opportunity through the commercial process.

Required Qualifications:

Bachelor's degree in Electrical or Mechanical Engineering with exposure to industrial / utility / generation/renewable market Minimum of 5 years of applications engineering and/or tendering Minimum 6 years of experience with design, studies, specifications, estimating, and construction experience in substation, transmission, or power generation projects for the power generation/distribution/transmission industry Ability and willingness to travel 30% of the time, including international, and must comply with all relevant company travel and tax policies

Desired Characteristics:

Bilingual English/French Basic expertise in the design of Power Transmission and Distribution equipment & systems, electrical substation, and protection devices. Knowledge of equipment installation, construction, and field operations. Knowledge of high-voltage systems in the areas of High Voltage Direct Current (HVDC) power systems, Flexible AC Transmission Systems (FACTS), Conventional AC substations. Has knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market. Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology, or engineering. Proven experience in services, sales and customer facing roles with multi-million-dollar budgets & performance-based Service contracts Good presence in front of the customer with demonstrated commercial experienceStress Tolerance related to many deadlines to be respected; Excellent communication and interpersonal skills, including the ability to build and maintain relationships with a range of internal and external stakeholders, gain acceptance and negotiate successful outcomes with customers. Leadership skills (strategic vision, convincing & influencing) is mandatory

We deliver integrated project solutions to enable large scale electrification and support our customer needs.

The salary range for this position is 98,400.00 - 131,200.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus.

98,400.00 - 131,200.00

- 164,000.00 USD Annual

(US ONLY)

/

105,300.00 - 131,600.00

- 157,900.00 CAD Annual

(CANADA ONLY)

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Projected Close Out: July 9th, 2025

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Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

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General Electric Company,

Ropcor

, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

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Responsabilites :


Dans ce role, l'ingenieur des applications client et le responsable des appels d'offres :

Servir de personne-point technologique pour l'entreprise pendant toute la phase de demande de commande (ITO). Fournit une expertise technique et developpe des solutions techniques (configuration, estimation des performances, economie, etc.) dans le cadre du processus pre-ITO (requisition) tout en s'interfacant avec l'equipe commerciale. Piloter le processus de proposition depuis le lead en passant par la demande de devis (RFQ) jusqu'a la proposition et la commande. Gerer principalement des offres complexes de FACTS Service pour l'Amerique du Nord et d'autres regions depuis l'identification des opportunites jusqu'a l'execution du bon de commande. Fournir un soutien technique pour creer des offres de sous-traitants et d'equipements electriques Collaborer etroitement avec les directeurs commerciaux pour preparer et soumettre des appels d'offres techniques et commerciaux complets aux clients. Augmenter l'equipe commerciale pour les presentations clients de capacites techniques et de propositions Offrir une qualite technique elevee des propositions de GE, y compris des processus et des programmes qui rendent les propositions plus acceptees (conformes ou clarifiees), efficaces et competitives en termes de couts pour le client avec un risque de performance global reduit. La proposition doit etre claire, apporter de la valeur au client et demontrer comment GE repond a ses exigences en matiere de specifications. Responsable de l'exactitude des propositions techniques et commerciales, y compris les specifications techniques et les clarifications/hypotheses/exceptions, la quantification de la conception et des livrables, la definition de la portee des travaux d'installation, la repartition des couts, la nomenclature et l'estimation de l'ingenierie, de l'installation et des tests/mise en service sur la base des specifications du client et/ou des normes de l'industrie, de l'approvisionnement et des donnees historiques. Etre capable de mener un processus d'appel d'offres complexe et d'assurer la liaison en temps opportun avec les differents departements et unites commerciales internes pour s'assurer que GE peut repondre en respectant les delais et en se conformant a la demande du client ou au moins en enumerant et en negociant les exceptions Redigez des specifications techniques pour les equipements et les services, en collaboration avec PM's & Sourcing pour gerer les devis et les reponses des fournisseurs. Travaillez avec les achats pour soutenir et obtenir des devis pour les estimations de service et avec l'ingenierie pour vous assurer que l'offre de GE est conforme a la demande de devis du client Utilisez SFDC/SPEAK4GE pour la creation d'opportunites et la gestion de l'opportunite tout au long du processus commercial.

Qualifications requises :

Licence en genie electrique ou mecanique avec exposition au marche industriel / des services publics / de la production/des energies renouvelables Minimum de 5 ans d'ingenierie des applications et/ou d'appel d'offres Minimum 6 ans d'experience en conception, etudes, specifications, estimation et experience en construction dans des projets de sous-stations, de transport ou de production d'electricite pour l'industrie de la production/distribution/transmission d'electricite Capacite et volonte de voyager 30 % du temps, y compris international, et doit se conformer a toutes les politiques pertinentes en matiere de voyages d'affaires et de taxes


Caracteristiques souhaitees :

Bilingue anglais/francais Expertise de base dans la conception d'equipements et de systemes de transport et de distribution d'energie, de sous-stations electriques et de dispositifs de protection. Connaissance de l'installation, de la construction et des operations sur le terrain des equipements. Connaissance des systemes haute tension dans les domaines des systemes electriques a courant continu haute tension (HVDC), des systemes de transmission CA flexibles (FACTS), des sous-stations CA conventionnelles. A une connaissance des meilleures pratiques et de la maniere dont son propre domaine s'integre aux autres ; a une connaissance pratique de la concurrence et des facteurs qui la differencient sur le marche. Utilise le jugement pour prendre des decisions ou resoudre des taches ou des problemes moderement complexes dans les domaines de la gestion operationnelle/des produits, de la fabrication, de la technologie ou de l'ingenierie. Experience averee dans les services, les ventes et les roles en contact avec la clientele avec des budgets de plusieurs millions de dollars et des contrats de service bases sur la performance Bonne presence devant le client avec une experience commerciale demontreeTolerance au stress liee a de nombreux delais a respecter ; Excellentes competences en communication et en relations interpersonnelles, y compris la capacite d'etablir et d'entretenir des relations avec un eventail de parties prenantes internes et externes, d'etre accepte et de negocier des resultats positifs avec les clients. Les competences en leadership (vision strategique, conviction et influence) sont obligatoires

Additional Information

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Relocation Assistance Provided:

Yes


#LI-Remote - This is a remote position