Mid Vancouver Island, BC @ Norm's Plumbing Heating and Air Conditioning
Type:
Full-time
Base Salary:
C$65,000/year + Sales Commission
Job Summary
Norm's is searching for an experienced
HVAC Comfort Advisor
to help homeowners on Vancouver Island select heating and cooling solutions that deliver optimal comfort and energy efficiency. This is a client facing, sales driven role that requires both technical HVAC knowledge and high emotional intelligence.
Key Duties
Provide
exceptional customer service
, building lasting trust and generating referrals.
Conduct in-home assessments and use
heat loss software
and
duct tables
to properly size systems.
Prepare accurate estimates using
mobile, tablet, and desktop estimation tools
.
Ensure all required materials and parts are ordered correctly and in a timely manner.
Maintain detailed records.
Guide customers through product options and benefits to support informed decision-making.
Achieve and exceed sales targets while maintaining outstanding satisfaction levels.
Uphold Norm's core values: Respect, Community/Family, Growth/Improvement, Integrity, Teamwork, and doing W
hatever It Takes
for the customer.
What You Bring
Minimum
5 years of sales experience
, preferably in HVAC, home services, or construction industries.
Proficiency in
Microsoft Outlook and Excel
, plus HVAC estimating software on various platforms.
Strong ability or experience with
heat load calculations and duct sizing
.(TECA,HRAI)
Excellent verbal and written communication skills.
Highly detail-oriented, organized, and accountable.
Valid Class 5 driver's license and clean driving record.
Compensation & Benefits
Base salary
: C$65,000/year
Commission
: Unlimited potential to earn in the
C$90-120K+
range depending on performance.
Company vehicle
provided.
RRSP program
, with employer contributions.
Health & wellness benefits
.
Profit-sharing plan
.
Company-issued phone, tablet, and estimating software.
Ongoing training and career development opportunities.
Why Norm's?
Be part of a local Nanaimo company known for quality, integrity, and great customer satisfaction.
Join a values driven team that supports collaboration and growth.
Make a real impact by helping customers achieve comfort and efficiency in their homes.
Enjoy competitive compensation with excellent benefits and opportunities for advancement.
Thank you to all applicants; only candidates selected for interviews will be contacted.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
Company car
Company events
Dental care
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Vision care
Wellness program
Licence/Certification:
Red Seal (preferred)
Work Location: Hybrid remote in Nanaimo, BC V9S 5Y2
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