Job Description

Human Resources Generalist

Consistently ranked among Canada's finest, the Oak Bay Beach Hotel was recently voted #1 Hotel in Western Canada by Conde Nast Traveler's 2025 Readers' Choice Awards. Nestled on the shores of Vancouver Island, our independently owned luxury boutique hotel features 100 guest rooms, a world-class spa, and exceptional dining experiences.

The Human Resources Generalist provides day-to-day HR support across all departments, ensuring smooth and consistent operations in recruitment, onboarding, training, benefits, and team engagement. Reporting under the guidance of the General Manager, this hands-on role supports leaders and employees with practical HR solutions while maintaining accuracy in documentation and compliance with company policies and BC Employment Standards.

Responsibilities:

Recruitment & Onboarding

Coordinate full-cycle recruitment, from job postings to initial interviews and reference checks. Facilitate onboarding and orientation to ensure new team members feel welcomed and informed. Process and maintain employee documentation and records in the HRIS system (Payworks).

Employee Relations & Engagement

Serve as the day-to-day point of contact for employee questions, requests, and general HR support. Assist hotel leadership with team conversations and documentation in a professional, confidential manner. Help coordinate employee recognition, wellness, and engagement initiatives that reflect our culture and values.

Training & Development

Track and coordinate mandatory and developmental training programs. Maintain training records and assist with performance review follow-up. Support cross-department learning opportunities and continuous development initiatives.

Payroll & Benefits

Process employee benefit enrollments, changes, and updates. Ensure payroll accuracy by maintaining current employee information and related documentation, including vacation and sick day pay.

Compliance & Administration

Maintain HR files and reporting with a high level of accuracy and confidentiality. Ensure compliance with BC Employment Standards, WorkSafe BC, and hotel policies. Participate in Health & Safety Committee activities and related administrative tasks.

Preferred Qualifications

Diploma or degree in Human Resources, Business Administration, Hospitality, or a related field. 2-4 years of HR experience, ideally in hospitality or a customer-service-focused environment. Solid knowledge of BC employment legislation and HR best practices. Excellent interpersonal, communication, and problem-solving skills. Proficiency in Microsoft Office and HRIS systems (Payworks experience an asset). Demonstrated discretion, professionalism, and the ability to manage confidential information.
Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off Tuition reimbursement Vision care
Work Location: In person