Job Description

About Us:

A team of 1000+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming communities into luxury living.

Elite Concierge Inc. is committed to fostering an inclusive, accessible environment where all employees and applicants feel respected, supported, and valued. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available upon request throughout all stages of the recruitment process. If you require accommodation, we will work with you to meet your needs in a respectful and confidential manner.

We welcome applications from all qualified candidates, including Indigenous peoples, racialized persons, women, persons with disabilities, and members of the 2SLGBTQIA+ community. We are dedicated to equitable hiring practices and fostering a respectful environment free from discrimination.

Benefits:

Extended health care On-site parking Wellness programs Employee assistance programs Disability insurance Dental care Vision care Vacation & paid time off Life insurance
What Elite Residential Concierge Services Offers:

Market-leading wages and career growth opportunities Accommodating shift schedules The option of joining a medical health plan Continuing Professional Development (CPD
Competitive salary and benefits package.

Opportunity to make a meaningful impact in a growing organization.

Supportive team environment with opportunities for development.
Key Responsibilities:

Manage employee relations matters, including grievances, escalations, and conflict resolution.

Conduct fair and thorough HR investigations and recommend resolutions.

Oversee management requests for employee removal/replacement and ensure compliance with company policy and legislation.

Support employee engagement initiatives and culture-building activities.

Guide managers on performance management and development practices.

Regularly review, update, and communicate HR policies to ensure compliance and consistency.

Maintain employee records and prepare HR reports.

Provide general HR support across recruitment, onboarding, and training as needed.

Qualifications:

3+ years of HR Generalist or Employee Relations experience (security or service industry experience an asset).

Strong knowledge of Ontario employment law and HR best practices.

Excellent communication, investigation, and conflict resolution skills.

Ability to work independently and handle sensitive matters with confidentiality.

Experience with ADP WFN (an asset)

CHRP designation (completed or in progress) preferred.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care Wellness program
Experience:

Hr Generalist/ Employee Relation: 3 years (required) ADP WFN: 1 year (required)
Work Location: In person