Job Description

Human Resources Generalist
Location: Nanaimo, BC
Type: Full-time, in-office (not remote)
About Real Estate Webmasters
Real Estate Webmasters is a well-established technology company serving the real estate industry for over 20 years. We are a stable, people-first organization with a long-tenured, loyal team and a strong, values-driven culture.
Our core values are:

• Innovation

• Customer Success

• Always Be Awesome

We care deeply about our people and believe that a healthy, respectful, workplace is essential to long-term success.
About the Role
We are seeking an experienced Human Resources Generalist to support our team through thoughtful, consistent, and people-focused HR practices.
This role is ideal for someone who enjoys the day-to-day work of HR, values stability, and takes pride in creating a supportive and well-run workplace. This role is designed as an individual contributor position, with an emphasis on supporting ongoing operations. Ensuring our team members feel supported, respected, and cared for.
This is an in-office position in Nanaimo. Remote or hybrid arrangements are not available for this role.
Key Responsibilities
Employee Support & Relations

• Serve as a trusted, approachable point of contact for employee questions and concerns

• Support a positive, respectful, and inclusive workplace culture

• Provide guidance on HR policies, procedures, and best practices

• Handle employee matters with discretion, empathy, and professionalism

HR Operations & Administration

• Oversee day-to-day HR administration and record keeping

• Coordinate benefits administration, enrollment, and employee inquiries

• Support payroll processes in collaboration with accounting/payroll providers

• Maintain accurate employee files and documentation

• Ensure compliance with applicable employment standards and regulations

Onboarding & Offboarding

• Coordinate smooth onboarding for new hires

• Support off-boarding processes with professionalism and care

• Ensure documentation and processes are completed accurately and on time

Policies, Processes & Compliance

• Maintain and update HR policies and employee documentation as needed

• Support consistent application of policies across the organization

• Assist leadership with HR guidance and best practices when required

What We're Looking For

• Several years of experience in a generalist HR role

• Strong knowledge of core HR functions and employment practices

• Calm, professional, and emotionally mature approach to people matters

• High level of discretion, integrity, and trustworthiness

• Excellent communication and interpersonal skills

• Organized, dependable, and detail-oriented

• Comfortable working independently in a stable, established environment

• Values long-term contribution, consistency, and team well-being

This role is:

• Hands-on and people-focused

• Grounded in day-to-day HR work

• Supportive, steady, and relationship-driven

This role is not:

• Focused on rapid growth or organizational overhaul

• A remote or work-from-home role

Why Join Us

• Join a long-established, stable company with excellent employee retention

• Work with a respectful, loyal, and supportive team

• Enjoy a balanced, in-office role in Nanaimo with a strong sense of community

Be part of a company that genuinely values its people and culture.

Skills Required