Job Description

Company Overview

Freshstone Brands Inc. ("FBI") is a premier manufacturer of high-quality prepared food products that services the retail, foodservice, and co-manufacturing channels. The Company's products include branded and private label entrees, salads, sides, appetizers, hand-held foods, and other prepared foods. FBI supplies mostly fresh and some frozen items to major Canadian retailers for sale "behind the glass" or in packaged formats in the perimeter of the store, as well as to well-known foodservice customers, and some major branded food businesses under contract.

FBI manufactures its products in 6 manufacturing plants which are SQF Level 3 certified and which are strategically located across Canada, giving FBI critical mass, and geographic proximity to the strategically important US market.

With its own brands, FBI services all the major Grocery, Mass, Club and Food Service customers in Canada either directly or through distributor and broker relationships. Additionally, FBI has co-developed and launched a variety of "own-label" and private label programs with a wide range of blue-chip, recognized retailers and food service companies across North America.

Position Summary

The Human Resources Generalist provides comprehensive, hands-on HR support across all manufacturing plants and the Corporate group. This role supports employee relations, full-cycle national recruitment, performance management, benefits administration, HR systems, and health and safety initiatives. The position is fully onsite and requires regular travel between the Etobicoke and Kitchener locations.

The ideal candidate will be flexible, agile and a resilient problem solver with excellent organizational and planning skills. A professional and positive outlook with strong written and verbal communication skills as well as the ability to lead and promote effective teamwork, will drive success in this role.

Essential Functions

Provide employee relations support, including conflict resolution, attendance management, leaves of absence, ethics concerns, and policy interpretation Proactively manage employee issues, ensuring timely resolution, appropriate documentation, and compliance with company policies and employment legislation. Support and administer performance management processes, including goal setting, performance reviews, coaching, corrective action, and performance improvement plans. Coach managers on effective performance management practices, documentation standards, and employee conversations. Coordinate and manage full-cycle national recruitment, including job postings, resume screening, interview coordination, candidate selection support, reference checks, and offer preparation. Partner with hiring managers to identify staffing needs and ensure an effective recruitment and selection process. Maintain national recruitment trackers, metrics, and reporting. Prepare offer letters, termination letters, employment verification letters, and other employment-related documentation. Update and maintain job descriptions for all roles across plants and corporate functions. Coordinate and conduct new-hire orientation and onboarding activities for site and corporate employees. Maintain and update onboarding materials and employee policies to reflect business needs and legislative changes. Administer employee benefits programs, including new hire enrollments, life event changes, and terminations. Respond to employee inquiries related to benefits, coverage, and eligibility, and liaise with benefits providers and payroll to resolve issues. Liaise with payroll to address employee pay issues, timecards, and data accuracy. Maintain accurate employee data in HR systems; ADP knowledge is considered an asset. Generate HR reports and metrics using HRIS, including daily, weekly, and monthly HR statistics. Organize and maintain confidential HR records and personnel files in compliance with privacy and retention requirements. Track absenteeism data and support HR and Operations leadership with timely intervention and corrective action. Support implementation of Health & Safety programs across sites. Maintain safety incident reports, inspection records, and training documentation. Coordinate incident and accident reporting, investigations, and corrective actions with internal stakeholders. Assist the Director of HR with WSIB claims and return-to-work programs, including Form 7 completion. Prepare monthly reports on safety incidents, injuries, lost-time injuries, and health-related absenteeism. Coordinate Joint Health and Safety Committee (JHSC) meetings, including meeting minutes, postings, and recordkeeping. Conduct annual refresher training on HR and Health & Safety policies. Create and maintain training matrices and manage HR and safety training records. Coordinate employee engagement initiatives and activities. Perform other HR-related duties as assigned to support departmental and organizational objectives.

EDUCATION & PREREQUISITES

Minimum 2-3 years HR experience, knowledge of HR principles, best practices, employment laws and regulations, preferably in a multi-site or manaufacturing environment Post-secondary education in HR, Business or related field. HR certification is an asset.. Knowledge of employment laws and regulations. Computer skills including Windows applications and MS Excel. Experience working with ADP will be an asset.
Job Type: Full-time

Pay: $70,000.00-$80,000.00 per year

Ability to commute/relocate:

Etobicoke, ON M9W 6H6: reliably commute or plan to relocate before starting work (required)
Experience:

HR: 2 years (required) HRIS (ADP): 1 year (preferred)
Willingness to travel:

25% (required)
Work Location: In person