Job Description

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores in Canada to-date and more to come!

We are looking for a Bilingual Human Resources Generalist to join our team.

About the Role

As a Bilingual Human Resources Generalist, you will lead the development, implementation, and management of human resources policies, procedures, and practices. Including but not limited to...

Policy Development and Review:

Review, update, and maintain company policies, ensuring compliance with legal requirements and best practices. Develop new policies to address organizational changes, employee needs, and emerging workplace trends. Communicate policy changes effectively across the organization and ensure proper implementation. Collaborate with leadership to align policies with Kiokii's values and strategic goals.

Employee Relations and Engagement:

Act as the point of contact for employee concerns, fostering a positive and inclusive work environment. Advise managers and employees on HR-related issues, ensuring fair treatment and adherence to policies. Develop initiatives to enhance employee engagement, retention, and satisfaction.

Recruitment and Talent Management:

Oversee recruitment processes to attract and retain top talent. Support performance management, including evaluations, goal setting, and feedback processes. Identify training and development opportunities to build employee skills and career growth.

Compliance and Risk Management:

Ensure compliance with federal, provincial, and local labor laws and regulations. Handle sensitive employee data with confidentiality and integrity. Conduct investigations and resolve workplace conflicts or grievances in a timely and professional manner.

HR Operations and Reporting:

Manage HR documentation, including employee records, contracts, and performance reviews. Monitor and analyze HR metrics to identify trends and areas for improvement. Prepare reports for senior management on HR activities and policy updates.

Strategic HR Initiatives:

Partner with leadership to develop and execute HR strategies that support business objectives. Lead change management initiatives related to organizational structure, culture, or processes. Promote diversity, equity, and inclusion (DEI) across all HR practices.

What you'll need

Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of HR experience, retail experience is a plus. Strong knowledge of employment laws and HR best practices in Canada. Excellent written and verbal communication skills. Proven ability to handle sensitive and confidential information with discretion. Strong interpersonal and conflict-resolution skills. Proficiency in HR software and tools, with strong organizational and project management abilities. Ability to speak, read, and write in both English and French
Job Types: Full-time, Permanent

Benefits:

Casual dress Dental care Extended health care On-site parking Paid time off Store discount
Language:

French (required)
Work Location: In person