Job Description

Join Our Team

Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,500 people annually in Waterloo Region and Wellington County.



We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One full-time permanent Human Resources Generalist position available, starting on December 01, 2025, working 37.5 hours per week.

What's In It for You?

Job Band H (hourly wages): Min - $29.51, Mid - $32.04, Max - $36.33. A positive work culture, inclusive workplace policies, and employee wellness initiatives. Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP). Enrollment in our Modular Health and Dental Benefits plan with Sun Life. Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services. 3 Weeks paid vacation (accumulated bi-weekly) 15 hours of personal time per year. Paid sick time (accumulated monthly) to a maximum of 300 hours. 11 paid holiday benefits per year plus a floater day. Discounted GRT passes through membership with Travel Wise. Employee Referral Incentive Program. Professional development and tuition reimbursement opportunities. Staff appreciation events.

Your Role:

Provides Human Resources services to leaders and employees of the Agency. Provides support and guidance to leaders and employees in relation to recruitment, employee engagement, policy and procedure interpretation and compliance. Advises and supports leaders and employees using a strength based and solution focused approach in problem solving. Manages employee health-related claims such as WSIB, STD, LTD, Pregnancy and Parental leaves. Assists the Manager in assessment, co-ordination, preparation, and presentation of training activities. Prepares, writes and preliminary scores job descriptions and maintains the job evaluation system. Works in alignment with the agency's commitment to equity to further create a sense of belonging at the Agency

The above tasks are representative but not all inclusive.

Your Talents and Experience:

Four years of experience in a Human Resources environment. A certified human resources designation is an asset. Previous experience in the delivery of employee training and development initiatives an advantage. Knowledge of human resources practices, Laboure law, Health and Safety/WHMIS legislation and Employment Standards Act. Alignment with the agency's commitment to equity and able to build authentic relationships with staff, leaders, team members and community partners. Proven ability to achieve high levels of customer service with adaptability, flexibility, and resiliency to manage quickly evolving needs of leaders and staff. Highly developed verbal and written skills; works collaboratively with cross-functional teams. Proficiency in Microsoft Word, Excel, PowerPoint, and intimate working knowledge of the Internet. Experience working with Human Resource Information Systems an asset. Lead with Integrity: Provides support to leaders, staff members, and co-workers under varying circumstances. Acts as a guide who positively influences others. Knowledge: Possesses knowledge of legislation in relation to human resources issues. Ability to apply this knowledge and its relevance to the Agency leaders and staff. Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas and solutions. Non-Judgmental: Approaches staff concerns from a place of understanding and non-judgement. Shows empathy when dealing with sensitive HR related matters. Continuous Learning: Commitment to adaptability as processes and procedures evolve over time. Embracing technology and the transition to offering more virtual services. Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence,

no later than 4 pm on November 03, 2025.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at hr@starlingcs.ca or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:

To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.



Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.