Job Description

Posting closes: November 3, 2025 at 5:00m

About Us:

The Canadian Mental Health Association

Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.



We are fully accredited by Accreditation Canada and our proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise.

Why Join our Team:

Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada's largest and most respected defined benefit plans.



Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.



Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.



Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.

The Opportunity:

We are recruiting for a

HUMAN RESOURCES COORDINATOR

This is a regular full-time position (35 hours per week Monday to Friday 9am to 5pm) based in Guelph.*



The Human Resources (HR) Coordinator plays an integral role in supporting the Canadian Mental Health Association Waterloo Wellington's (CMHA WW) commitment to fostering an inclusive, engaged, and high-performing workplace. Reporting to the Director, People and Culture, the HR Coordinator provides day-to-day administrative and operational support across all areas of human resources. This role contributes to the execution of HR programs and processes, including recruitment, onboarding, training, and employee engagement, while ensuring accuracy, confidentiality, and service excellence in every interaction.

Key Responsibilities:

Human Resources Administration

Provide general administrative support across the People and Culture department, including correspondence, document preparation, reports, and scheduling meetings, interviews, and training sessions. Prepare and process employment-related documentation such as wage or status changes, benefits updates, and letters of employment. Update and maintain organizational charts, HR files, and employee records in accordance with confidentiality and retention standards. Serve as a backup for benefits and pension enrollments and changes. Ensure job descriptions remain current and accurately reflect position requirements across all CMHA WW departments. Assist with coordinating the probationary review and performance management processes.

Recruitment, Onboarding & Offboarding

Coordinate interview scheduling for hiring managers and candidates, ensuring a smooth and professional recruitment experience. Assist with the preparation of new hire packages and onboarding materials. Support recruitment activities such as job fairs, information sessions, and community outreach events. Assist the HR Generalist with reference checks and pre-employment processes. Monitor onboarding and offboarding checklists, ensuring timely completion of forms, training, and documentation

Training & Development

Assist in coordinating organizational training initiatives and professional development sessions. Maintain records of employee participation in mandatory and optional training programs.

Employee Engagement & Recognition

Support the coordination of employee recognition programs, including years of service awards and appreciation events. Assist with employee engagement surveys and other initiatives related to organizational culture and inclusion (e.g., EIDAR and satisfaction surveys). Collaborate with the People and Culture team to enhance internal communications and employee experience.

Qualifications

Post-secondary degree or diploma in Human Resources Management or a related discipline (Business Administration, Diversity, Equity & Inclusion, Psychology, Sociology, Law or Employment Law, Communications, etc.). One to three years of office administration, preferably in human resources with a unionized and/or non-profit organization focus. CHRP designation is considered an asset (or actively in pursuit). Experience using HRIS platforms and familiarity with UKG and Canva considered an asset. Excellent attention to detail and organizational skills, including the ability to problem solve and prioritize competing tasks while managing shifting priorities effectively. Strong written and verbal communication skills, with the ability to interact professionally and effectively with all levels of staff. Advanced computer literacy, with proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Demonstrated commitment to equity, inclusion, diversity, and anti-racism (EIDAR) principles and ability to exercise discretion and maintain strict confidentiality. Valid G Class driver's license, access to a reliable personal vehicle, and appropriate insurance (travel to on-site meetings and events are required). Embodies and promotes CMHA WW's core values of Mutual Respect, Integrity, Accountability, Excellence, and Innovation in all professional interactions and decision-making.

Qualified candidates are invited to submit a resume and cover letter outlining how your skills, qualifications and experience meet the position requirements.

We will be communicating with successful candidates via email so please check your inbox and junk/spam folder near the posting closing date.

CLASSIFICATION AND RATE OF PAY: Level 4 (NON-UNION) $29.29 to $35.56 per hour

CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons.






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Experience

Required1 year(s): Human Resources
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Education

Required* College Diploma or better