We are looking for a Human Resources Coordinator to provide analytical & administrative support for our Recognition programs servicing over 7,000 employees. The ideal candidates will be passionate about providing high quality customer service, have a high attention to detail and a commitment to continuous improvement in a fast-paced environment.
Duties and Responsibilities
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Reporting to the Manager, Benefits & Rewards Programs, the Human Resources Analyst will be responsible to:
Provide exceptional customer service in responding to Human Resources inquiries received through email and/phone in a professional manner.
Act as tier 1 contact to investigate & resolve inquiries related to corporate policies & procedures and recognition
Support HR Service hub on items related to rewards and recognition
Input data in Human Resources Information Systems including SAP
Prepare communication materials for all levels of the organization including bulletins, presentations, and briefing notes
Coordinate and be responsible for the annual Long Service and Corporate Awards programs
Provide analytical and administrative support related to Benefits & Rewards programs
Ensuring operational aspects of the Recognition platform are completed
Maintain an awareness for current trends in Human Resources and keep up to date on applicable legislation and work place policies
Perform other duties as assigned
Skills and Qualifications
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Secondary school graduation required with additional post-secondary courses in Business Administration or Human Resources preferred
Human Resources Management certification/diploma will be considered an asset
Minimum one year of progressive customer service, administration and/or human resources experience
Practical experience using an Human Resources Information System is required; experience with SAP would be considered an asset
Intermediate to Advanced skill level using Microsoft Office suite (Word, Excel, Outlook).
Strong attention to detail, organizational skills and ability to multi-task and prioritize.
Ability to work effectively both independently and in a team environment.
Ability to maintain confidentiality and use good judgment.
Effective verbal and written communication skills.
Demonstrated customer service experience; previous experience responding to Human Resources related inquiries is considered an asset
May require some light lifting of supplies/materials.
Hourly Rate/Salary: $ 37.96 - $ 50.61 (based on salary Grade D $69,080 - $92,107)
Hours of Work: 35 - contract up to 2 years
Work Location: Civic Centre
Department/Division/Section: Legislative Services Department, HR Division, Total Rewards
Non-Union/Union: Non Union
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City's commitment to Equity, Diversity and Inclusion.
Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
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