Job Description

Vacancy Reason:

Replacement


The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.


Applications are now being accepted for the above position in the People Services Department, Office of the Chief Administrative Officer. To apply, please submit your cover letter and resume online by

midnight

December 5, 2025

.

Join us and make a lasting difference!

Please note that this position will require on-site work 5 days a week.

JOB SUMMARY

This position is responsible for providing efficient and reliable clerical assistance for the People Services department, as well as being the first point of contact for employees and visitors to the People Services department.

KEY DUTIES AND RESPONSIBILITIES

Respond to email inquiries from residents/applicants regarding Human Resources functions and available positions. Maintain confidentiality and ensure compliance with municipal human resources best practices. Assist with data entry, filing, and other administrative duties as assigned. Maintains digital filing associated with Personnel Files Provides department reception duties Provides efficient and reliable customer service for the People Services Department and internal and external client groups. Completes clerical duties for Employee/Labour Relations and Learning & Organizational Development (schedule meetings, book meeting room) Update Intranet site as required Provides clerical assistance Assist with the logistics of department events Maintenance of the departmental EIB Maintains health & safety board(s) and intranet site postings as directed. Update organizational charts Order office supplies Receive and inspect deliveries for accuracy Process incoming mail and distribution to staff

REQUIRED SKILLS & COMPETENCIES

High School diploma or equivalent A certificate or diploma in Human Resourceswould be an asset 1 to 3 years of experience in an office environment, preferably in a customer service environment Excellent communication and interpersonal skills Good data entry skills Ability to perform under pressure Organized and attentive to detail Demonstrated ability to effectively utilize Microsoft Office, Access and HRIS software; Demonstrated ability and willingness to assist other team members; share information with others as appropriate; assume additional responsibilities to facilitate the achievement of team goals; Demonstrated to effectively prioritize workload and meet required deadlines.

CORE BEHAVIOURS

Service Excellence:

Meets or exceeds service standards when interacting with customers in the community and in the organization.

Change & Innovation:

Responds positively and professionally to change and helps others through change.

Teamwork & Relationship Building:

Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.

Communication:

Communicates in a clear, professional and respectful way; demonstrates active listening.

Accountable & Results Oriented:

Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.

Management & Leadership:

Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier-free hiring process.


At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.


Please respect our scent free area by not wearing scented products when visiting the office.