Job Description

Job Type: Full-Time
Wages: Starting at: $47,050+
The Gateway to Your Future
The Human Resources Admin Assistant is part of a dynamic Human Resources Team that provides human resources support to the entire Casino Operations. This role is essential support in all areas of HR including labour relations, recruitment, health benefits, communications and employee engagement. It requires extraordinary organizational and interpersonal skills and a passion for managing positive working relationships.
We Provide

• A great opportunity to work with and contribute to a team environment
• Career development and learning within a hands on role
• A variety of work that makes each day challenging and new, and
• Family and friends discounts

Key Responsibilities
Administration

• Perform data entry of employee records into multiple systems
• Maintain clean and up to date electronic and paper employee files (i.e.employment letters, performance documentation, training records), file employee information in an accurate and timely manner and conduct file audits of employee files and maintain a record of each file
• Run reports from systems on a regular basis to assist department, managers and leaders with required information
• Prepare and publish bi-weekly newsletter
• Assist employees with Benefits and Pension enrolment and updates
• Collect/distribute department mail daily
• Support the implementation of Human Resource programs and initiatives in performance management, rewards and recognition, occupational health and safety, career planning and development.

Recruitment

• Assist with new hire initiatives - job fairs, onboarding, new employee orientation
• Assemble new employee files for new hire onboarding
• Assist with the administration and tracking of New Hire On-Boarding and payroll information
• Coordinate locker assignments

Customer Service

• Provide superior customer service and promote excellent employee relations with co-workers
• Address and assist with general inquires in person and over the phone from employees, managers and external inquiries
• Maintain employee communication boards
• Assist with the administration and coordination of employee engagement activities/events and general employee relations
• Assist with the administration of the Employee Recognition Program
• Coordinate and administer the Employee Referral Program.
• Retains a thorough and updated knowledge of company policies, procedures, and regulations for casino operations.

What You Bring

• A minimum of 1 year HR administrative experience and demonstrated interest in Human Resources
• Relevant post-secondary education in human resources, hospitality or another related field preferred
• Knowledge of human resources theories, practices and legislation.
• Solid writing skills, efficient multitasker and detail-oriented.
• Exceptional people skills and refined understanding of labour laws and standards.
• A solution-driven personality who thrives while helping staff meet their goals.
• Excellent organizational skills with attention to detail and accuracy
• Ability to work independently, with discretion and confidentially
• Proficiency with Microsoft Office - Word, Excel, Powerpoint, Sharepoint

Why Work for Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new SPA.
In 2026, Casino Rama is celebratng 30 years in the business of gaming and entertainment. Further information is available at www.gatewaycasinos.com.
Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Skills Required