Job Description

City:
Mont-Royal
What you will do:
Les hotes ou hotesse des emplacements de divertissement Cineplex font partie integrante des equipes qui s'engagent a offrir une experience exceptionnelle a chaque client. Ils s'assurent notamment d'accueillir les clients des leur arrivee, les installer a une table et gerer les reservations. Il ou elldoit egalement assurer une premiere impression chaleureuse et positive, souvent en gerant les appels telephoniques pour les reservations et en aidant a la coordination entre l'equipe de service et la cuisine. La presentation, la communication et le sens de l'organisation sont essentiels a ce role.
A l'affiche
A ce titre, vos principales responsabilites seront les suivantes :Vous recevez et enregistez les reservations des invites et attribuer les tables. Vous accueillez les invites a l'entree de la salle a manger, du restaurant ou du salon et les accompagner jusqu'aux tables ou autres coins salons. Vous restez familier avec la composition de tous les elements du menu. Vous parlez avec les clients pour garantir leur satisfaction a l'egard de la nourriture et du service, et repondez aux plaintes. Vous acceptez le paiement des invites pour la nourriture, les boissons et les jeux, selon les besoins. Vous nettoyez les zones designees convenues, conformement aux procedures de temps d'arret, aux routines matin/soir et aux exigences d'hygiene.

Qualifications :
Voici les raisons pour lesquelles ce poste serait parfait pour vous :Vous etes en age legal de consommer de l'alcool. Vous avez de l'experience en service a la clientele (preferablement). Vous portez une attention particuliere aux details. Vous possedez d'excellentes aptitudes de communication et de resolution de problemes.

Renseignements supplementaires :
A titre d'employe, vous beneficierez des avantages suivants :Une contribution a vos frais de scolarite Un programme d'aide aux employes Un horaire souple Des rabais sur la nourriture pendant et entre vos quarts de travail Des possibilites d'avancement et plusieurs autres!

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Restaurants Hosts or Hostesses at Cineplex locations are an integral part of the teams committed to providing an exceptional experience to every guest. Their responsibilities include welcoming guests upon arrival, seating them at a table, and managing reservations. They must also ensure a warm and positive first impression, often by handling phone calls for reservations and assisting in coordination between the service and kitchen teams. Presentation, communication, and organizational skills are essential for this role.
Currently Playing

In this role, your key responsibilities will include:Receiving and recording guest reservations and assigning tables. Greeting guests at the entrance of the dining room, restaurant, or lounge and escorting them to tables or other seating areas. Staying familiar with the composition of all menu items. Speaking with guests to ensure their satisfaction with food and service, and addressing any complaints. Accepting guest payments for food, beverages, and games as needed. Cleaning designated areas as per downtime procedures, morning/evening routines, and hygiene requirements.

Qualifications

Here's why this position would be perfect for you:You are of legal drinking age. You have customer service experience (preferably). You pay close attention to detail. You possess excellent communication and problem-solving skills.

Additional Information

As an employee, you will benefit from:A contribution towards your tuition fees An employee assistance program A flexible schedule Discounts on food during and between shifts Opportunities for advancement And many more!

Inclusion & Diversity
Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Accessibility
We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.
While we appreciate all interest, only those candidates selected for an interview will be contacted.