Job Description

• Job ID: 53437
• Job Category: Human Resources
• Division & Section: People & Equity, Employee Relations
• Work Location: METRO HALL
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $58,527.00 - $71,958.00
• Shift Information: Monday to Friday 35 hours per week per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 10-Feb-2025 to 18-Feb-2025

Our People and Equity division is looking for a HR Representative to join the Employee Relations team. In this busy administrative role you will support a team of Human Resources professionals that provide a broad range of employee relations advice and consultation to managers and supervisors with unionized employees. The Employee Relations team builds and strengthens positive relationships between the organization, union representatives and employees. With a focus on the application and interpretation of collective agreements, the team helps ensure that the long term strategic vision of the City and its service goals are achieved.
What you will do?
Provide program support and coordination to the Labour Relations function
Provide a variety of program related services
Schedule, coordinate and confirm appointments, meetings, seminars, training sessions
Responsible for recording and maintaining accurate records for union related matters
Conduct and organize research, compiles and summarizes data and statistical information using a variety of computerized systems and software applications
Coordinate and prepare confidential information, records and correspondence for signature
Search information on human resources policies, programs and procedures
Provide software related system support for the section/unit, e.g. desktop publishing.
Identify and make recommendations regarding needed system changes and enhancements; provides training as required
Coordinate and prepare necessary materials including grievance and arbitration files
Design and create forms or templates including promotional materials, presentation slides and manuals to meet program needs
Respond to enquiries, requests and complaints/concerns from all levels of staff, clients, union representatives, other government agencies, elected officials or members of the public regarding policies and practices
May provide and/or process payroll/personnel and other support services related to the business of the Unit
Perform other related duties as assigned
What you bring to the role:
Considerable administrative and clerical experience, providing support to a team of professionals in a fast paced, dynamic environment.
Considerable experience preparing and formatting standard correspondence, reports, forms/templates and presentation material
Considerable experience in the use of Microsoft Office (i.e. MS Word, Excel, Access) and the ability to quickly learn other applicable software including SAP/SuccessFactors, GTS, etc.
Experience and knowledge of Human Resources and/or Labour Relations operations.
Ability to multitask, plan and organize appointments, meetings, interviews and conferences.
Excellent organizational skills with the ability to work within time constraints.
Ability to work effectively without close supervision.
Ability to draft correspondence and reports relating to Human Resources matters.
Effective interpersonal skills in order to develop relationships with human resources, other divisional staff (legal, finance, operating divisions) and union officials.
Ability to exercise confidentiality, discretion and judgement.
Note To Current City of Toronto Employees
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City's .