Job Description

Requisition ID: 186166

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
What you\xe2\x80\x99ll be doing\xe2\x80\xa6 Contributes to the overall success of the HR Services Operations team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team\xe2\x80\x99s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Process position, job and employee data changes in HR systems throughout the employee lifecycle events
• Ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms
• Respond to inquiries pertaining to position management and employee lifecycle events and answering escalated issues from different stakeholders
• Understand how the Bank\xe2\x80\x99s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank\xe2\x80\x99s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.
• Seek opportunities to improve operational effectiveness, and propose recommendations to Managers, Data Management

Do you have the skills that will enable you to succeed in this role? \xe2\x80\x93 We\xe2\x80\x99d love to work with you if you have:

• Relevant experience in resolving customer service requests.
• Knowledge of employee data administration and end-to-end processes.
• Deep understanding and knowledge of Bank policies and procedures.
• Strong knowledge of organizational structure and complexity.
• Proven teamwork capabilities; strong relationship management and interpersonal skills.
• Attentive to details and deadlines; ability to manage multiple priorities.
• Experience with transaction processing and data management.
• Experience in conflict/issue resolution.
• Strong computer application skills: Microsoft Excel, Microsoft Word, Adobe Acrobat is considered an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.