Job Description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.



People & Culture Coordinator



We pride ourselves on achieving exceptional results in hotel operations by blending the science of hotel management with the art of hospitality. If you're looking for a company where you can grow your career and contribute to a positive workplace culture, we invite you to join our team.



As the People & Culture Coordinator, you will support all aspects of the hotel's human resources operations, including recruitment, employee relations, training, and compliance. You will play a vital role in fostering an engaging, supportive environment for our team members while ensuring HR policies and practices align with legal and organizational standards.



Key Responsibilities



Recruitment & Onboarding

Manage the full recruitment cycle: create job postings, screen candidates, conduct interviews, and coordinate onboarding. Ensure timely processing of new hire documentation and orientation.

Employee Relations & Engagement

Act as a trusted liaison between employees and management, addressing concerns and promoting a positive workplace culture. Coordinate employee engagement and recognition activities in partnership with department leaders. Support diversity, equity, and inclusion (DEI) initiatives. Conduct or coordinate exit interviews and provide feedback to management on turnover trends.

Training & Development

Organize and facilitate staff training sessions (customer service, compliance, policies). Support performance management processes, including probationary reviews, appraisals, and corrective actions. Collaborate with company-wide HR and training teams on corporate initiatives and programs.

HR Administration & Compliance

Maintain accurate and confidential employee records, including contracts, work permits, and visas. Assist with payroll and benefits administration; provide support to employees on HR, benefits, and policy inquiries. Prepare HR-related reports, metrics, and dashboards for management. Support HR audits and participate in compliance reviews. Ensure compliance with employment standards, human rights, health & safety legislation, and company policies. Support workplace health, safety, and wellness initiatives, including reporting and compliance activities.

General Support

Perform additional duties as assigned to support the People & Culture team and hotel operations.

Core Competencies

Customer Focus Communication Teamwork & Collaboration Problem Solving Planning & Organizing Accountability & Dependability Service Orientation Quality Orientation Adaptability Confidentiality & Professionalism

Qualifications

Minimum 2 years' experience in Human Resources, ideally in hospitality. Strong organizational and administrative skills with attention to detail. Excellent written and verbal communication abilities. Solid understanding of labour laws and HR best practices. Proficiency in HRIS systems, payroll software, and Microsoft Office Suite. Strong interpersonal skills and ability to handle confidential information with discretion. High degree of professionalism, resourcefulness, and initiative.

Working Conditions

Flexible availability, including evenings, weekends, and holidays as needed. On-site role within the hotel office environment, with regular staff and management interaction. Extended periods of computer use, sitting, and standing. Occasional travel may be required to support recruitment or training initiatives.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

Rewards & Recognition Discounted Hotel Stays for Team Members and Family & Friends rates too! 25% discount at our restaurants for up to 6 people Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays RRSP Matching Milestone Rewards Tuition Credit Program

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.



At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.