Job Description

• Job ID: 38467
• Job Category: Human Resources
• Division & Section: People & Equity, Employee Relations
• Work Location: Metro Hall, 55 John Street, Toronto, ON
• Job Type & Duration: Temporary, Full-time, 16 months vacancy
• Salary: $86,500.00 - $108,459.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 29-May-2023 to 16-Jun-2023

Toronto is Canada\'s largest city, the fourth largest in North America and home to a diverse population of approximately 2.8 million individuals. Consistently ranked one of the world\'s most livable cities, the City of Toronto is a global centre for business, finance, arts and culture. Our People and Equity Division delivers critical functions within the City\'s complex multi-site, multidivision, multi-stakeholder and union and non-unionized environment. A team of approximately 35, 000 employees are the driving force behind the City\'s ability to provide programs and services to residents, business and visitors to this community.

The People & Equity Division is current hiring a temporary HR Consultant E&LR (INTERNAL INVESTIGATIONS). This is an excellent career step for an analytical, resourceful and seasoned workplace investigator with a passion for investigations.

While supporting multiple clients across the City of Toronto, the HR Consultant E&LR (INTERNAL INVESTIGATIONS) will investigate allegations dealing with a diverse range of issues within the workplace, involving alleged misconduct in the services provided by all City Divisions. Reporting to the Manager Internal Investigations, this role will call upon you to work on caseload of individual complaints, investigative plans, gather evidence, conduct interviews, analyze evidence, prepare thorough and objective reports testify in court or at arbitration hearings and also help/ assist colleagues and clients on workplace investigations.

What you will do?

• Provide consultation, interpretation and services to divisions regarding investigations
• Review and investigate allegations of inappropriate behavior or wrongdoing
• Develop investigation plans to gather, review and analyze all evidence, including identification and analysis of any legal or policy issue
• Conduct thorough investigations of, but not limited to: absence abuse, benefits fraud, conflict of interest, theft of materials, fraud, maladministration, harassment, nepotism, cronyism, substance abuse, time theft and/or unethical behaviour of staff across the organization
• Represent the Employee Relations team on task forces, corporate initiatives, committees, in hearings and other human resource issues
• Prepare and present a variety of confidential communications, reports and briefings on highly complex and sensitive cases
• Work collaboratively with law enforcement agencies, regulators, and legal counsel in order to liaise and exchange information with identified stakeholders
• Travel to various work locations to conduct on-site interviews and gather evidence

What do you bring to the role?

• Post-secondary education or training in a discipline pertinent to the job function or the equivalent combination of education and experience. Master of Industrial Relations (MIR) and/or a degree in Human Resources Management is a strong asset, but will not be required for a candidate who has extensive relevant experience delivering results in a similar role.
• Investigative certification (e.g. ASIS, PCI, CFE) or Private Investigation certification/experience would be an asset.
• Experience working in a major, multi-union public or private sector organization with experience conducting workplace investigations (e.g. collusion, theft, nepotism, fraud, etc).
• Experience developing and executing investigation plans.
• Experience writing objectives, detailed and comprehensive correspondence and reports, communicating investigative findings
• Experience identifying fraud trends and supporting data analytics, open source searching and analyzing online information. Understanding of collective agreements and case law related to conducting investigations in a unionized environment.
• Knowledge of workplace investigation principles, theories, practices, and tools; research and interviewing techniques.
• Ability to conduct well-reasoned, unbiased research, summarize results, and provide user-friendly information and data reports to support investigations, projects and initiatives
• Understanding of systemic barriers related to the workplace investigations, including knowledge of anti-Indigenous racism, anti-Black racism and the impacts of systemic racism and all forms of discrimination and harassment.
• Excellent presentation and communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the organization, including testifying/presenting evidence in arbitration hearings.
• Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Legal and Union officials.
• Strong analytical skills to conduct research and assess evidence to determine relevance, reliability and sufficiency, keeping accurate, detailed documentation and records.
• Excellent organizational skills with the ability to manage complex competing interests and concurrent investigations in a fast-paced environment, meeting strict deadlines and managing.
• Ability to exercise sound judgement, integrity, discretion and political acumen while applying a broad perspective requiring an integrated knowledge of human resource management, related disciplines and business processes.
• Ability to manage complex and sensitive case files, ensuring confidentiality at all time.
• Knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.
• Flexibility to conduct investigations on a very short notice.
• Ability to travel to various locations in a timely and efficient manner.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City\'s commitment to .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City\'s .

City of Toronto