Job Description

Company Description

Informa is a leading international events, intelligence and scholarly research group. Listed on the London Stock Exchange and a member of the FTSE 100, Informa has over 11,000 colleagues working in more than 30 countries.

Specialists need the support of other specialists. Our purpose is to champion the specialist, to grow, do business, make breakthroughs and take better informed decisions.

Through hundreds of powerful brands and expert teams, we operate events and exhibitions, deliver intelligence-based products and data driven services, convene communities in person and digitally and provide access to cutting-edge research for specialist customers worldwide.

Informa Connect delivers specialist content and live experiences through in-person events, virtual events and digital platforms and services, enabling businesses and professionals to meet, connect, learn and share knowledge.

We have major brands in Finance, Biotech & Pharma and other specialist markets including Food & Hospitality, Marketing and Pop Culture.



The position will collaborate with other HR Business Partners and business leaders to execute on strategy, improve organizational performance and develop organizational capability for their assigned client areas. The successful candidate will partner with business leaders and HR colleagues on performance management, employee relations, engagement, learning and development and organizational change. Additional areas of responsibility include partnering with the Center of Excellence (COE) teams including reward, benefits, talent acquisition and HR Shared Services to deliver the services within the scope of their role. This position will be working most closely with our team in Toronto.

This job description sets out the duties of the position at the time that it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of responsibility entailed.

The following outlines key areas of the role:

Business Partnering (55%)

• Identifies opportunities to drive efficiencies through organizational structure, partnering with senior leaders on development through to delivery
• Managing the implementation of regional initiatives including growth plans and reductions in force or reorganizations
• Develops deep understanding of the business needs and links HR strategy, commercial and practice to that of the business and supports business(es)/functions through change
• Partners with senior leaders and M&A team to develop people plans, conduct due diligence, and identify impact and opportunities with existing teams and structures
• Work closely with the HR Business Partners, recruitment and learning teams on developing and delivering strategic initiatives
• Answers and resolves employee concerns and issues and partners with management to provide resolution
• Manage first level employee relations matters, investigate, where appropriate, and provide appropriate recommendations related to disciplinary action, grievances, absences, and redundancy.
• Support managers with performance management, including documenting and communicating performance feedback and the performance improvement process when needed
• Leverage data trends to initiate focus groups or other activities to validate learnings and identify follow up actions; sees actions through completion
• Demonstrates and communicates inclusive behaviors to avoid bias and support the company culture
• Partner with external and internal legal partners where and when needed

General People Practice & Compliance (25%)

• Maintains current knowledge of trends, practices and applicable local and federal laws/employment law and regulations, essential to professional practice of human resources and organization development
• Ensures business compliance within the legal labor and employment environment
• Act as the primary point of contact for all colleague questions and day-to-day assistance, partnering with HR Service Delivery and other COEs as needed
• Act as an advisor to business leaders and colleagues by applying HR and business knowledge (i.e., talent mapping, colleague development needs, performance management, etc.)
• Advise managers on the terms and conditions of employment and share best practices
• Support and contribute to the development of HR policies and procedures to drive a high-performance culture and mitigate risk through a consistent approach (carry out new starter inductions 90-day plans, rewards philosophy, etc.)
• Work closely with the HR Shared Services team to ensure that high-quality customer support is provided to all colleagues
• Promote a culture of self-service for colleagues and managers where appropriate.
• Manages local benefits processes for Canadian colleagues including LOA, broker negotiations, communication of changes and processes, etc.
• Lead on oversight for ADP processes, leveraging COEs as and when appropriate
• Support change management processes

HR Reporting & Analysis (10%)

• Analyzing onboarding and offboarding trends for all colleagues and recommending solutions to enhance experiences and engagement
• Identifies opportunities to update data in systems based on changes within the business and ensures they are completed through leveraging the HRSSO team
• Provide support on data analysis for HR related matters and ensures data integrity for business populations
• Lead on data collection and review for due-diligence processes working closely with the HRBP to support M&A activity
• In charge of drilling down into reports to provide stakeholders and HRBP team high-level overviews as needed (engagement, retention, headcount, regional, etc.)

Special Project & Other (10%)

• Participate in the implementation of various projects, procedures, and guidelines to help align the workforce with the strategic goals of the organization
• Leads on identifying regionally required trainings and delivery of trainings, as needed
• Leads regional/Pan regional initiatives/special projects (i.e. Annual merit cycle, HR driven initiatives cultural programs, D&I, Performance Management)
• Acts as project manager for HR related initiatives
• Attends conferences, trainings and other development as required.
• Performs other duties as needed.

Qualifications

• BS/BA degree in Human Resources or related field preferred; PHR/CIPD preferred; equivalent degree in Human Resources is preferred
• 3 \xe2\x80\x93 5 years of relevant work experience in the business partnering capacity
• Excellent knowledge of Canadian and US employment laws
• Experience with managing and executing Canadian benefits processes
• Excellent knowledge and understanding of all HR processes; strong problem-solving skills with exemplary customer service
• Strong generalist competencies; demonstrated business partner experience in a nimble, fluid environment
• Strong consultative and analytical skills as well as a drive for continuous improvement
• Effective communication/presentation skills and ability to influence a wide range of stakeholders within the business while maintaining a high level of integrity, tact, and diplomacy
• Enjoy a team working environment with a \xe2\x80\x9ccan-do\xe2\x80\x9d attitude
• The ability to deal with the uncertainties of an evolving, dynamic global organization
• Advanced skills in Excel, Word and Outlook are essential & SAP and /other HRIS is a plus; technically savvy
• Highly organized, diligent with attention to detail and the ability to maintain these skills whilst working under pressure
• Occasional travel by air/car as needed.

Additional Information

Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 2 weeks of paid time off, personal days and sick time; 4 days for volunteering and a day off for your birthday!
• Competitive Benefits
• Paid parental leave
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all \xe2\x80\x9cexpert\xe2\x80\x99s experts\xe2\x80\x9d and additional training and development for helping you achieve your career aspiration
• Sharematch - become a shareholder

We know that sometimes the \'perfect candidate\' doesn\'t exist, and that people can be put off applying for a job if they don\'t fit all the requirements. If you\'re excited about working for us and have most of the skills or experience we\'re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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This posting will expire on 02/16/2024

Informa Connect